Maintenance Associate

Ralph Lauren; Grapevine (TX); On-site; USD 41,909 - 51,112; Part time

Job summary

A leading fashion retailer seeks a part-time Cleaning Technician in Grapevine, TX. Responsibilities include providing excellent customer service, maintaining store standards, and supporting operational activities. The ideal candidate should have retail experience and effective communication skills. This entry-level role offers a competitive salary ranging from $41,909.00 to $51,112.00 annually.

Qualifications

• Retail experience or similar industry experience in a complex, high-volume or high-profile environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor and stock/dressing room.

Responsibilities

• Provide excellent customer service and ensure a customer-first mindset.
• Maintain store standards and uphold brand policies.
• Support operational activities such as floor sets and replenishments.

Skills

Customer service

Communication skills

Retail experience

Ability to work flexible schedules

Job description

Join to apply for the Cleaning Technician role at Ralph Lauren.

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.

Responsibilities

• Provides excellent customer service, ensuring there is always a customer‑first mindset.
• Understands sales objectives and consistently meets or exceeds individual KPIs (SPH, data capture, etc.) and utilizes key tools and resources to effectively drive performance.
• Contributes to the achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brand’s policies and procedures.
• Connects customers utilizing our Polo Connect program.
• Demonstrates passion and knowledge of fashion and styling.
• Understands and can educate customers on all programs, initiatives, resources and offerings available to them.
• Provides customer service in the fitting room area, assisting with sizing and maintaining store standards.
• Maintains store standards, policies, and processes on the sales floor and BOH, completing all opening and closing responsibilities as required.
• Supports operational activities such as floor sets, replenishment (ISOS), etc.
• Participates in individual company trainings included but not limited to compliance, product, process, talent development and company initiatives.
• Effectively balances tasks while prioritizing the RL experience, ensuring the customer experience is always a priority.
• Provides necessary feedback to management on product feedback, category opportunities or needs.
• Maintains store visual standards and uses visual techniques and company guidelines.
• Supports a professional and positive work environment, champions company core values and upholds company policies, collaborates with colleagues, and contributes to a cohesive and inclusive team environment.

Qualifications

• Retail experience or similar industry experience in a complex, high‑volume or high‑profile environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management, and co‑workers.

Seniority Level

• Entry level

Employment Type

• Part‑time

Job Function

• Engineering and Information Technology

Industries

• Retail Apparel and Fashion

Location: Grapevine, TX (Deliverable to the general area in Texas). Compensation: $41,909.00–$51,112.00 per year.