Cleaning Team Associate

Round1 Entertainment Inc; Philadelphia, Marcus Hook (Philadelphia County, Delaware County); On-site; USD 25,000 - 35,000; Full time

Job summary

Join an established industry player as a Cleaning Associate where you'll be responsible for maintaining a clean and inviting environment. This role offers the chance to engage with customers while ensuring the store meets high cleanliness standards. You'll utilize various cleaning tools and techniques, providing exceptional service to enhance the customer experience. If you thrive in a dynamic, fast-paced setting and enjoy working as part of a team, this position is perfect for you. Embrace the opportunity to contribute to a vibrant atmosphere in a bowling center and arcade, where your efforts will be recognized and appreciated.

Qualifications

• Minimum of six months to one year experience in cleaning or customer service.
• Strong verbal communication skills and a positive attitude.

Responsibilities

• Maintain cleanliness and appearance of the store.
• Follow cleaning procedures and provide exceptional customer service.
• Use and maintain assigned cleaning equipment.

Skills

Customer Service

Cleaning Procedures

Communication Skills

Education

High School Diploma or GED

Tools

Scrubbers

Extractors

Mops

Brooms

Job description

The Cleaning Associate is responsible for maintaining the overall appearance and cleanliness of the store.

Please note, you must be at least 18 years old and possess a High School Diploma or GED to apply.

Essential Duties:

• Follow department procedures to standardize cleaning practices at the store level.
• Adhere to the cleaning department’s work schedules.
• Provide exceptional customer service through effective cleaning practices.
• Be familiar with the Cleaning Department’s MSDS sheets.
• Clean and sanitize restrooms/bathrooms using established procedures.
• Replenish restroom dispensers.
• Shampoo carpets upon request.
• Clean, dust, and wipe store furniture, arcades, and equipment; sweep, mop, and vacuum floors; empty and clean wastebaskets and trash containers.
• Use and maintain assigned cleaning equipment and tools, including scrubbers, extractors, washers, brooms, mops, and squeegees.
• Wash walls and glass surfaces; use ladders as needed.
• Follow instructions regarding chemical and supply usage.
• Move furniture, equipment, supplies, and tools as needed.
• Wash accessible interior and exterior windows.
• Launder cleaning rags and dust mops.
• Stay informed about company policies and procedures related to the Facility Department.
• Perform other tasks as assigned by the Facilities Manager and Regional Cleaning Specialist.

Non-Essential Duties:

• Conduct alcohol and age restriction controls per company policies.
• Perform lost and found procedures.
• Seek continuous improvement in work processes for efficiency and cost-effectiveness.
• Maintain confidentiality of all company policies and procedures.
• Ensure a clean and safe working environment.

Qualifications:

• Minimum of six months to one year experience in a bowling, entertainment, retail, or hospitality setting.
• Experience in a cleaning environment, preferably in a bowling or game center.
• Customer service experience in a similar environment, with strong verbal communication skills and a positive, "can-do" attitude.
• Previous experience in retail, restaurant, or customer service is required.

Work Environment:

Work is performed in a bowling center/arcade environment with high noise, dust, and activity levels. The environment is typically loud.

Physical Demands:

Requires bending, stretching, twisting, climbing, and mobility in small spaces. Standing and walking for extended periods during busy times. Ability to handle, feel, reach with hands and arms, and lift/move up to 100 lbs with assistance.

Submit your resume or complete an application online at www.round1usa.com.

Check out our social media pages for more information: Facebook (Search: Round1HQ), Instagram (Round1USA), Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One Entertainment Inc.).