Cleaning Staff

Round1 Entertainment Inc; Danbury (CT); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Open availability

Arcade time (non-prize)

Bowling time per week

Karaoke/billiards time per week

Food discount per shift

Complimentary beverage per shift

Job summary

Round1 Entertainment Inc in Danbury, CT, seeks a Cleaning Associate to maintain the store’s cleanliness and appearance in a lively bowling/arcade setting. You will help deliver a welcoming, safe environment for guests while following established cleaning procedures and schedules.

The role requires prior cleaning experience in entertainment or retail, strong customer service skills, and the ability to work flexible hours including nights and weekends.

Qualifications

• Six months to one year in bowling, entertainment, retail, or hospitality.
• Experience in a cleaning environment, preferably in a bowling or game center.
• Customer service experience in a similar environment, strong verbal communication, and a can-do attitude.
• Previous experience in retail/restaurant or customer service environment is required.

Responsibilities

• Follow department procedures to standardize cleaning practices at the store level.
• Adhere to the cleaning department’s work schedules.
• Deliver exceptional customer service through cleaning practices for the store.
• Cleans and sanitizes restrooms/bathrooms using established practices and procedures.
• Cleans, dusts and wipes store furniture, arcades, and equipment; sweeps, mops, and vacuums floors.
• Washes walls and glass surfaces; uses ladders when required in work assignments.
• Operates cleaning equipment and hand tools; maintains floors, walls, carpets, furniture.
• Keeps informed on company policies related to the Facility Department.

Skills

Customer service

Verbal communication

Positive attitude

Job description

Are you into video games, bowling, or karaoke? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!

The Cleaning Associate is responsible for the cleaning overall appearance and cleanliness of the store.

Benefits:

• Open availability, especially on nights and weekends, is preferred.

• 1 hour to play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 complimentary beverage per working shift.

Essential Duties:

• Follows department procedures to standardize the cleaning practices at the store level.
• Adheres to the cleaning department’s work schedules.
• Delivers exceptional customer service through cleaning practices for the store.
• Is familiar with the Cleaning Department’s MSDS sheets.
• Cleans and sanitizes restrooms/bathrooms using established practices and procedures.
• Replenishes restroom dispensers.
• When requested, will shampoo carpets.
• Cleans, dust and wipes store furniture, arcades, and equipment; sweeps, mops, and vacuums floors, empties/cleans wastebaskets and trash containers.
• Uses and maintains assigned cleaning equipment and hand tools; scrubbers, extractors, washers, brooms, mops, and squeegees for the cleaning and general maintenance of floors, walls, carpets, furniture, and more.
• Washes walls and glass surfaces; use ladders when required in work assignments.
• Follows instructions regarding the use of chemicals and supplies.
• Moves furniture, equipment, supplies, and tools on an incidental basis.
• Washes accessible interior and exterior windows.
• Responsible for the laundering of cleaning rags and dust mops.
• Keeps informed on the company’s policies and procedures as they relate to the Facility Department.
• Other tasks as assigned by the Facilities Manager and Regional Cleaning Specialist.

Non-Essential Duties:

• Conducts alcohol and age restriction control in accordance with company policies.
• Conducts lost and found procedures in accordance with company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications:

• A minimum of six months to one year in a bowling, entertainment, retail, or hospitality environment.
• Experience in a cleaning environment preferably in a bowling or game center establishment.
• Customer service experience in a similar or comparable work environment, strong verbal communication skills supported by a pleasant and positive attitude of "can do" success.
• Previous experience in retail/restaurant or customer service environment is required.

Work Environment:

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands:

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.