Cleaning Associate

Round One Entertainment Inc.; Temecula (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Arcade play time

Bowling time

Karaoke/billiards time

Food discount

Complimentary beverage

Job summary

Round One Entertainment Inc. is seeking a Cleaning Associate to maintain the overall cleanliness and appearance of the store in a busy bowling/arcade environment.

The role requires attention to detail and consistent adherence to cleaning protocols while delivering friendly service to guests. Responsibilities include sanitizing restrooms, cleaning surfaces, and supporting the Facilities Manager with daily tasks.

Qualifications

• Experience in a cleaning environment preferred in bowling or game center settings.
• Customer service experience in a similar environment with a friendly, can-do attitude.
• Familiarity with safety data sheets and basic cleaning procedures.

Responsibilities

• Follow department procedures to standardize cleaning practices store-wide.
• Adhere to cleaning department work schedules and maintenance routines.
• Deliver exceptional customer service through high cleaning standards.
• Clean and sanitize restrooms and surfaces; replenish dispensers.
• Vacuum, mop, dust, wipe furniture, arcades, and equipment; wash windows.
• Operate cleaning equipment and tools; follow chemical usage instructions.
• Move furniture and equipment as needed and maintain a safe, clean area.

Skills

Customer service

Verbal communication

Positive attitude

Education

HS Diploma/GED

Job description

Are you into video games, bowling, or karaoke? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!

The Cleaning Associate is responsible for the cleaning overall appearance and cleanliness of the store:

• Please note you MUST have a High School Diploma or GED to apply.
• Open availability, especially on nights and weekends, is preferred (store closes at 2am).

Benefits

• 1 hour to play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 complimentary beverage per working shift.

Essential Duties

• Follows department procedures to standardize the cleaning practices at the store level.
• Adheres to the cleaning department’s work schedules.
• Delivers exceptional customer service through cleaning practices for the store.
• Is familiar with the Cleaning Department’s MSDS sheets.
• Cleans and sanitizes restrooms/bathrooms using established practices and procedures.
• Replenishes restroom dispensers.
• When requested, will shampoo carpets.
• Cleans, dust and wipes store furniture, arcades, and equipment; sweeps, mops, and vacuums floors, empties/cleans wastebaskets and trash containers.
• Uses and maintains assigned cleaning equipment and hand tools; scrubbers, extractors, washers, brooms, mops, and squeegees for the cleaning and general maintenance of floors, walls, carpets, furniture, and more.
• Washes walls and glass surfaces; use ladders when required in work assignments.
• Follows instructions regarding the use of chemicals and supplies.
• Moves furniture, equipment, supplies, and tools on an incidental basis.
• Washes accessible interior and exterior windows.
• Responsible for the laundering of cleaning rags and dust mops.
• Keeps informed on the company’s policies and procedures as they relate to the Facility Department.
• Other tasks as assigned by the Facilities Manager and Regional Cleaning Specialist.

Non-Essential Duties

• Conducts alcohol and age restriction control in accordance with company policies.
• Conducts lost and found procedures in accordance with company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• Experience in a cleaning environment preferably in a bowling or game center establishment.
• Customer service experience in a similar or comparable work environment, strong verbal communication skills supported by a pleasant and positive attitude of "can do" success.
• Previous experience in a retail/restaurant or customer service environment is required.

Work Environment

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle, and feel, and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.

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