Cleaning Associate

Round One Entertainment Inc.; Roseville (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Arcade play 1 hour per week

Bowling 90 minutes per week

Karaoke 1 hour per week

Food discount 50%

Complimentary beverage

Job summary

Round One Entertainment Inc. is seeking a friendly Cleaning Associate to uphold the store's clean and inviting appearance. You will clean restrooms, floors, windows, and surfaces while ensuring safety and MSDS compliance.

Open availability, including weekends, is preferred due to late hours. A high school diploma or GED is required to apply. The role offers a fast-paced, entertainment-focused environment with perks like game time and discounts during shifts, emphasizing excellent guest

Qualifications

• Experience in customer service or retail settings is a plus.
• Strong verbal communication and a positive attitude are essential.
• Willingness to work irregular hours including weekends.

Responsibilities

• Follow store cleaning procedures and schedules to maintain a clean, safe environment.
• Deliver exceptional customer service through cleanliness and presentation.
• Clean restrooms, wipe surfaces, sweep, mop, and maintain equipment.
• Restock supplies and adhere to MSDS and safety guidelines.
• Move items as needed and assist with general store upkeep.
• Support Facilities Manager with assigned tasks and policies.

Skills

Customer service

Verbal communication

Teamwork

Flexible schedule

Education

High School Diploma or GED

Job description

Are you into video games, bowling, or karaoke? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!

The Cleaning Associate is responsible for the cleaning overall appearance and cleanliness of the store:

• Please note you MUST have a High School Diploma or GED to apply.
• Open availability, or ability to work closing shifts and weekends, is preferred (store closes at 2am).

Benefits

• 1 hour to play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 complimentary beverage per working shift.

Essential Duties

• Follows department procedures to standardize the cleaning practices at the store level.
• Adheres to the cleaning department’s work schedules.
• Delivers exceptional customer service through cleaning practices for the store.
• Is familiar with the Cleaning Department’s MSDS sheets.
• Cleans and sanitizes restrooms/bathrooms using established practices and procedures.
• Replenishes restroom dispensers.
• When requested, will shampoo carpets.
• Cleans, dust and wipes store furniture, arcades, and equipment; sweeps, mops, and vacuums floors, empties/cleans wastebaskets and trash containers.
• Uses and maintains assigned cleaning equipment and hand tools; scrubbers, extractors, washers, brooms, mops, and squeegees for the cleaning and general maintenance of floors, walls, carpets, furniture, and more.
• Washes walls and glass surfaces; use ladders when required in work assignments.
• Follows instructions regarding the use of chemicals and supplies.
• Moves furniture, equipment, supplies, and tools on an incidental basis.
• Washes accessible interior and exterior windows.
• Responsible for the laundering of cleaning rags and dust mops.
• Keeps informed on the company’s policies and procedures as they relate to the Facility Department.
• Other tasks as assigned by the Facilities Manager and Regional Cleaning Specialist.

Non-Essential Duties

• Conducts alcohol and age restriction control in accordance with company policies.
• Conducts lost and found procedures in accordance with company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• A minimum of six months to one year in a bowling, entertainment, retail, or hospitality environment.
• Experience in a cleaning environment preferably in a bowling or game center establishment.
• Customer service experience in a similar or comparable work environment, strong verbal communication skills supported by a pleasant and positive attitude of "can do" success.
• Previous experience in a retail/restaurant or customer service environment is required.

Work Environment

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle, and feel, and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.

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