Cleaning and Restoration Specialist

Mosquito Joe of Arkansas; Little Rock (AR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid time off

Profit sharing

Bonus based on performance

401(k) matching

Job summary

A leading cleaning and restoration company is seeking a Cleaning and Restoration Specialist in Little Rock, Arkansas. This role involves overseeing day-to-day operations, managing team schedules, and ensuring top-tier customer service. Candidates should have 3-5 years of experience in the field, strong leadership skills, and the ability to adapt in a fast-paced environment. Join a nationally recognized team that emphasizes excellence and customer satisfaction in every project.

Qualifications

• Minimum of 3-5 years of experience in water restoration and carpet cleaning.
• Proven experience in team management.
• Ability to handle multiple projects in a fast-paced environment.

Responsibilities

• Oversee daily operations and manage team schedules.
• Respond to emergency calls 24/7/365.
• Conduct quality control inspections to ensure adherence to safety standards.

Skills

Team management

Customer service

Organizational skills

Communication

Fast-paced environment adaptability

Education

IICRC Certification in Water Restoration Technician

IICRC Certification in Carpet Cleaning Technician

OSHA 30 Certification

Tools

Project management software (Xactimate)

CRM systems

Scheduling tools

Job description

Benefits:

• Competitive salary
• Health insurance
• Paid time off
• Profit sharing
• Bonus based on performance
• 401(k) matching

Benefits and Perks:

• Competitive Salary
• Fast Paced Environment
• Health Benefit Options
• 401K Benefit Options

Role: Cleaning and Restoration Specialist

Job Summary:

Voda Cleaning and Restoration is seeking a dedicated and experienced Specialist to oversee and drive the day-to-day operations of our Carpet Cleaning and Water Restoration jobs. The ideal candidate will have extensive experience in water restoration, carpet cleaning, and team management, ensuring that projects are completed efficiently, safely, and to the highest industry standards. This role requires a hands‑on approach, as the restoration specialist will also need to step into the field to assist with carpet cleaning and restoration jobs when necessary, providing top‑tier customer service.

Cleaning and Restoration Specialist Responsibilities:

• Respond to emergency calls and be available 24/7/365.
• Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in compliance with safety standards.
• Manage and schedule team members for efficient execution of water restoration, carpet cleaning, and related services.
• Conduct quality control inspections to ensure adherence to IICRC standards and company protocols.
• Perform field work as necessary, assisting teams with carpet cleaning and restoration jobs to maintain quality, provide leadership, and ensure smooth operations.
• Train and mentor team members on techniques, safety procedures, and equipment use, ensuring they stay up‑to‑date with industry standards.
• Ensure compliance with OSHA regulations, safety policies, and maintain proper documentation of safety protocols and training.
• Serve as the primary point of contact for clients, ensuring excellent communication, addressing concerns, and ensuring overall satisfaction.
• Work with upper management to set and achieve operational goals, drive revenue growth, and monitor key performance indicators.
• Assist in developing and implementing new procedures to streamline operations and improve service delivery.
• Maintain and track inventory of equipment and supplies, ensuring all resources are readily available and maintained in good working order.
• Oversee reporting and documentation for all restoration and cleaning projects, including work orders, client records, and billing information.

Cleaning and Restoration Specialist Qualifications:

• Preferred Certifications:
  • IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in:
    • WRT (Water Restoration Technician)
    • CCT (Carpet Cleaning Technician)
    • AMRT (Applied Microbial Remediation Technician)
    • OSHA 30 Certification
• Minimum of 3-5 years of experience in water restoration and carpet cleaning operations.
• Proven experience in team management and leadership roles.
• Strong organizational, communication, and customer service skills.
• Ability to work in a fast‑paced, hands‑on environment, handling multiple projects at once.
• Proficiency in using project management/estimating software, such as Xactimate, CRM systems, and scheduling tools.

Company Overview

An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Apply now!