Cleaner

Planet Fitness; Maple Grove (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation

Free Gym Membership

Team Member Support

Health Insurance

Dental Insurance

Vision Insurance

Critical Illness Insurance

Short Term Disability

Accident Insurance

Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness in Maple Grove, MN is seeking a facilities associate responsible for the overall cleanliness of all areas to ensure a positive member experience. You will keep locker rooms and gym spaces clean, sanitize equipment, and support the member environment.

Responsibilities include restocking supplies, reporting issues to management, and handling lost and found items per policy. The role emphasizes reliability, safety, and friendly member service.

Qualifications

• Essential behavior: customer service that exceeds expectations.
• Active listening and empathy.
• Problem solving with information analysis and alternatives.
• Diplomacy in all interactions with customers and staff.

Responsibilities

• Maintain cleanliness of locker rooms, equipment, and gym floor.
• Stock locker rooms with paper products.
• Report broken amenities or equipment to management.
• Turn in lost member property per policy.

Skills

Customer service

Listening

Problem solving

Diplomacy

Job description

Job Details: Job Location: Maple Grove MG - Maple Grove, MN 55369, Position Type: Full-Time/Part-Time, Salary Range: $14.00 - $14.00 Hourly, Job Category: Customer Service, Job Summary

Responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Essential Duties and Responsibilities

• Thoroughly clean and sanitize locker rooms, fitness equipment, and gym floor.
• Stock locker room with proper paper product
• Report broken amenities or equipment such as toilets, showers, hair dryers, gym equipment etc. to Club Manager/Manager in Training/Team Lead.
• Turn lost member property into Club Manager/Manager in Training/Team Lead via Baseline Fitness's lost and found policy immediately.

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

Qualifications: Essential Behavior Requirements

• Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customer’s wants and needs.
• Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
• Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
• Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.

Minimum Qualifications

• Honesty and good work ethic

Physical Demands

• Standing and walking at least 75% of the shift
• Reach and feel with hands/fingers/arms at least 75% of the shift.
• Climb, balance, kneel and crouch less than 20% of the shift.
• Talking with members/staff less than 30% of the shift
• Must be able to lift over 100 lbs. less than 20% of the shift.
• May encounter toxic chemicals less than 30% of the shift.