Clayton Homes Service Technician Apprentice - Odessa, TX

Clayton Homes (New); Odessa, Northern (TX, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401K with company match

Paid parental leave

Employee Assistance Program

Paid time off

Paid holidays

Volunteer time via Clayton Impact

Job summary

Clayton Homes (New) seeks a Service Technician Apprentice to learn common home repair skills and deliver exceptional service for offsite built housing. Focus is on repairing service problems and promptly responding to calls to ensure thorough, timely repairs.

You will assist with general maintenance, Welcome Home activities, HVAC care, and exterior/roof repairs, while keeping the service van stocked and ready for duty.

Qualifications

• As a Service Technician Apprentice, you must be reliable, friendly, with a strong work ethic.
• Excellent verbal and written communication and customer service mindset.
• Must be able to lift up to 100 lbs and work in all environments.

Responsibilities

• Perform general maintenance to maintain property appearance and condition.
• Ensure all audit compliance measures are taken on the property and inventory.
• Complete service requests in a timely manner.
• Coordinate HX/Dispatch activities for the role.
• Act as CX/VOC advocate for the model home center and region.
• Assist with Welcome Home and post-home processes.
• Perform preventative care on HVAC and other systems.
• Repair exterior and roof damage.
• Maintain service van cleanliness and organization.

Skills

Handyman skills

Customer service

Time management

Communication

Education

High school diploma or equivalent

Job description

Service Technician Apprentice Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. The Service Technician Apprentice position is a great learning opportunity. Your focus will be on learning common home repair skills and providing customers with exceptional service. As a Service Technician Apprentice your primary responsibility is to repair common service problems associated with offsite built housing. You will provide excellent customer service by promptly responding to service calls and ensuring that all repairs are completed in a thorough and timely manner.

Responsibilities

Your specific duties in this role will include:

• Performing general maintenance to maintain property appearance and condition
• Ensuring all audit compliance measures are taken on the property and inventory
• Completing service requests
• Perform all functions related to HX/Dispatch for the role
• A CX/VOC advocate for the model home center and region
• Play a key role in the Welcome Home process:
• Home check in process
• Pre-Welcome Home orientation checklist “defect free”
• Welcome Home orientation (when applicable)
• Performing preventative care on HVAC and other systems
• Repairing exterior and roof damage
• Responsible for maintenance and cleanliness of the service van:
• Maintain equipment and parts stock

Requirements

As a Service Technician Apprentice, you must be reliable, dependable, and friendly with a solid work ethic and a sense of pride in your work. You must also be organized with strong time-management and prioritization skills. It is also important that you display strong verbal and written communication and interpersonal skills as well as a commitment to a high level of customer satisfaction. This position requires hand eye coordination, physical strength, and the ability to stoop, bend, lift, and climb.

Specific qualifications for the role include

• High school diploma or equivalent
• Numerous and varied handyman skills
• The ability to lift and move furniture, wallboard, water heater, etc. (100 lbs.)
• The endurance to perform strenuous tasks
• The ability to safely climb ladders
• The ability to work in all environments (extreme heat/cold, rain/snow)
• Strong customer relations skills
• Ability to excel in and contribute to a team environment
• Possess valid driver’s license and auto insurance
• Professional appearance and demeanor
• Ability to pass criminal background check as well as post-offer drug screen
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required

As a Service Technician Apprentice with Clayton, you will be part of an established and growing organization with years of experience in providing customers with a world-class home buying experience.

Compensation

As a Service Technician Apprentice with Clayton, you will receive an hourly wage ranging from $18.00-$20.00 depending upon experience.

Why Clayton?

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package.
• Clayton provides competitive 401K programs including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals.
• Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more.
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

Home Centers are closed on Sundays – we believe in offering a balanced working environment.

Clayton is committed to creating an inclusive workplace.

Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00009 Clayton Retail

The Clayton story began in 1956 with a simple but powerful mission – helping more hardworking families across America achieve homeownership.

Clayton is committed to Opening Doors to a Better Life.

We are a leading single family, values driven home builder dedicated to attainable housing, sustainable practices, and creating a world class experience for customers and team members.

Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey building, selling, financing, and insuring homes.

Our success is in our team members – join our team and see how you can help us build a better tomorrow.

As a shared service, Home Team team members support many functions across the Clayton enterprise.

The Home Team includes wellbeing, internal audit, accounting/finance, marketing, legal, campus operations, and more.

We believe our strength is our people.

That's why we invest in opportunities for our team members to personally and professionally grow.

As a leader in modern and attainable housing, Clayton is committed to delivering forward-looking technology solutions.

With a dedicated team of over 500 technology professionals, we continue to evolve and innovate, ensuring we remain at the forefront of our industry.

Our collaborative and innovative culture encourages team members to grow to their full potential.

Our focus on team member experience, development and engagement is paramount, offering career pathing and leadership development opportunities to foster growth and success within our organization.

Clayton Home Building Group has more than 12,000 team members across the United States, and built more than 59,000 homes last year.

Home Building Group makes the dream of homeownership a reality every single day, delivering quality-built homes at an attainable price.

We are dedicated to a world-class team member experience, environmentally responsible building practices and helping provide attainable housing for all.

This business unit is comprised of Clayton Manufacturing, Clayton Supply, and Clayton Properties Group.

With 2,900+ team members and 400+ Retail locations nationwide, our home consultants create a world-class home buying experience by assisting customers in identifying a floor plan, selecting options, and coordinating the construction process.

Clayton Retail sells more than 25,000 homes annually, as we strive to help customers achieve homeownership across America.