Clayton Homes Service Technician Apprentice - Asheboro, NC

Clayton Homes (New); Asheboro (NC); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401K with company match

Paid time off

Paid holidays

Volunteer time off

Wellness programs

Job summary

Clayton is seeking a Service Technician Apprentice to learn essential home repair skills while delivering exceptional customer service in Asheboro, NC. You will repair common service problems in offsite built housing and respond promptly to service calls, ensuring repairs are thorough and timely.

Responsibilities include general maintenance, completing service requests, coordinating with HX/Dispatch, acting as CX/VOC advocate for the model home center and region, supporting Welcome Home

Qualifications

• Must be reliable with a strong work ethic and pride in work.
• Strong time-management and prioritization skills are required.
• Clear verbal and written communication and interpersonal skills; commitment to customer satisfaction.

Responsibilities

• Perform general maintenance to preserve property appearance and condition.
• Complete service requests promptly and accurately.
• Coordinate with HX/Dispatch for the role and schedule.
• Serve as CX/VOC advocate for the model home center and region.
• Support Welcome Home process and home orientation checklists.
• Maintain the service van, equipment, and parts stock.

Skills

Reliable

Time-management

Communication

Interpersonal skills

Customer service

Teamwork

Education

High school diploma or equivalent

Job description

Service Technician Apprentice Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. The Service Technician Apprentice position is a great learning opportunity. Your focus will be on learning common home repair skills and providing customers with exceptional service. As a Service Technician Apprentice, your primary responsibility is to repair common service problems associated with offsite built housing. You will provide excellent customer service by promptly responding to service calls and ensuring that all repairs are completed in a thorough and timely manner.

Responsibilities:

• Performing general maintenance to maintain property appearance and condition
• Ensuring all audit compliance measures are taken on the property and inventory
• Completing service requests
• Perform all functions related to HX/Dispatch for the role
• A CX/VOC advocate for the model home center and region
• Play a key role in the Welcome Home process: Home check in process Pre-Welcome Home orientation checklist “defect free” Welcome Home orientation (when applicable)
• Performing preventative care on HVAC and other systems
• Repairing exterior and roof damage
• Responsible for maintenance and cleanliness of the service van: Maintain equipment and parts stock

Requirements:

• As a Service Technician Apprentice, you must be reliable, dependable, and friendly with a solid work ethic and a sense of pride in your work.
• You must also be organized with strong time-management and prioritization skills.
• It is also important that you display strong verbal and written communication and interpersonal skills as well as a commitment to a high level of customer satisfaction.
• This position requires hand eye coordination, physical strength, and the ability to stoop, bend, lift, and climb.

Specific qualifications for the role include:

• High school diploma or equivalent
• Numerous and varied handyman skills
• The ability to lift and move furniture, wallboard, water heater, etc. (100 lbs.)
• The endurance to perform strenuous tasks
• The ability to safely climb laddersThe ability to work in all environments (extreme heat/cold, rain/snow)
• Strong customer relations skills
• Ability to excel in and contribute to a team environment
• Possess valid driver’s license and auto insurance
• Professional appearance and demeanor
• Ability to pass criminal background check as well as post-offer drug screen
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required

Compensation:

As a Service Technician Apprentice with Clayton, you will receive an hourly wage ranging from $21.00-$24.00 depending upon experience.

Why Clayton?

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package.
• Clayton provides competitive 401K programs including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals.
• Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more.
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs.
• Home Centers are closed on Sundays – we believe in offering a balanced working environment.
• Clayton is committed to creating an inclusive workplace.
• Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00009 Clayton Retail

The Clayton story began in 1956 with a simple but powerful mission – helping more hardworking families across America achieve homeownership. Clayton is committed to Opening Doors to a Better Life. We are a leading single family, values driven home builder dedicated to attainable housing, sustainable practices, and creating a world class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey building, selling, financing, and insuring homes. Our success is in our team members – join our team and see how you can help us build a better tomorrow. As a shared service, Home Team team members support many functions across the Clayton enterprise. The Home Team includes wellbeing, internal audit, accounting/finance, marketing, legal, campus operations, and more. We believe our strength is our people. That's why we invest in opportunities for our team members to personally and professionally grow. As a leader in modern and attainable housing, Clayton is committed to delivering forward-looking technology solutions. With a dedicated team of over 500 technology professionals, we continue to evolve and innovate, ensuring we remain at the forefront of our industry. Our collaborative and innovative culture encourages team members to grow to their full potential. Our focus on team member experience, development and engagement is paramount, offering career pathing and leadership development opportunities to foster growth and success within our organization. Clayton Home Building Group has more than 12,000 team members across the United States, and built more than 59,000 homes last year. Home Building Group makes the dream of homeownership a reality every single day, delivering quality-built homes at an attainable price. We are dedicated to a world-class team member experience, environmentally responsible building practices and helping provide attainable housing for all. This business unit is comprised of Clayton Manufacturing, Clayton Supply, and Clayton Properties Group. With 2,900+ team members and 400+ Retail locations nationwide, our home consultants create a world-class home buying experience by assisting customers in identifying a floor plan, selecting options, and coordinating the construction process. Clayton Retail sells more than 25,000 homes annually, as we strive to help customers achieve homeownership across America.