Classroom and Video Services Technician

California State University, Fresno; Fresno (CA); On-site; USD 51,280 - 53,355; Full time

Benefits offered by this job

Comprehensive benefit package

Eligible for fee-waiver education program

Paid holidays

Job summary

California State University, Fresno is seeking a CVS Technician to support the Classroom and Video Services team. This full-time role involves providing technical support and ensuring professional service to faculty and staff.

The ideal candidate should possess knowledge of audio/video equipment and have an Associate's degree in electronics or equivalent experience. A background check is required after a conditional offer.

Qualifications

• Basic knowledge of Extron control systems and audio/video equipment.
• Ability to analyze equipment problems and determine needed repairs.
• Experience with IP-based videoconferencing is preferred.

Responsibilities

• Support the Classroom and Video Services team.
• Provide technical support for various projects.
• Ensure timely, professional service to faculty and staff.

Skills

Basic knowledge of Extron control systems

Familiarity with audio/video equipment

Using required tools including computer systems

Physical ability to install and configure equipment

Providing technical support on special projects

Education

Associate of Arts degree in electronics or equivalent experience

One year of journey-level experience

Tools

Extron control systems

Diagnostic software

Job description

Compensation and Benefits

Anticipated Hiring Salary Range: $4,595 - $4,781 per month

Full CSU Classification Salary Range: $4,595 - $6,694 per month

• This is a full‑time (equivalent to 40 hours per week), probationary, non‑exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees may also participate in the fee‑waiver education program.

Job Summary

Under the general direction of an appropriate administrator or a senior IT professional, the CVS Technician supports the mission of the department and the University by providing services and support in the Classroom and Video Services (CVS) team. The incumbent serves as a primary IT resource on all assigned topics and for multiple clients, working with other technical staff to ensure timely, professional service and training to faculty and staff.

Key Qualifications

• Basic knowledge of Extron control systems, LCD projection systems, DVD players, audio/video CODEC’s, cameras, microphones, audio and video mixers and switchers, computers, laptops, monitors, sound systems, and multi‑point control units.
• Familiarity with materials, methods, and techniques used in completing equipment service assignments.
• Adept at using required tools, including computer systems, to accomplish tasks.
• Physical ability and manual dexterity to install and configure equipment, connections, and parts.
• Ability to:
  • Provide technical support on various special projects, which may require weekend work.
  • Analyze equipment problems and determine needed repairs.
  • Use test equipment and diagnostic software to ensure system operations.
• History of regular attendance and positive performance evaluations.

Education and Experience

• An Associate of Arts degree in electronics, telecommunications, or industrial technology, or equivalent experience.
• Equivalent to one year of journey‑level or skilled experience in installing, maintaining, repairing, and operating electrical, electronic, and digital media equipment.
• Preferred:
  • Experience with Extron control system design and configuration.
  • Experience with IP‑based videoconferencing.
  • Knowledge of the methods, materials, and tools used in the repair, maintenance, and installation of multimedia and videoconference systems.
  • Knowledge of Mac and PC computers and software.
  • Knowledge of wiring configuration systems.
  • Interpreting schematics and diagrams.

Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status, including race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition, and veteran status. Fresno State is an affirmative action and equal opportunity employer.

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Mandated reporter and conflict‑of‑interest conditions apply as required by state law.

Public Health COVID-19 Vaccination Policy

It is strongly recommended that all employees who access office and campus facilities follow COVID‑19 vaccine recommendations as adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH). Questions may be sent to [e-mail].