Class III Keyperson (57097)

Indian Head Casino & Plateau Travel Plaza; Warm Springs, Madras (OR, OR); On-site; USD 18,000 - 26,000; Full time

Job summary

The Slot Keyperson at Indian Head Casino in Warm Springs, OR delivers exceptional guest service at the gaming floor and serves as the first contact for players. You will provide playing instructions, manage cash transactions, and help maintain accurate bankrolls while explaining payouts.

Candidates should be 21+ with cash handling and customer service experience, good handwriting, and the ability to stand for long periods. Shifts include weekends and holidays as needed.

Qualifications

• Must be 21 years or older.
• Cash handling and customer service experience preferred.
• Good verbal and writing skills.
• Handwriting must be legible and neat.
• Manual and finger dexterity.
• Must be able to stand and walk for extended periods of time.
• Varied shift work hours required.
• Work weekends, holidays, and extended hours if and when needed.

Responsibilities

• Provide exceptional guest service on the gaming floor and assist staff to ensure a pleasant experience.
• Act as the initial contact for guests, giving playing instructions and assistance.
• Make cash changes quickly and accurately and manage bankroll with minimal variances.
• Explain payouts and assist guests with slot machine pay tables.
• Complete forms neatly, quickly and accurately.

Skills

Cash handling

Customer service

Verbal and written communication

Stand and walk

Shift work

Education

High School Diploma or GED

Job description

Job Details

• Job Location: Indian Head Casino - Warm Springs, OR 97761


• Position Type: Full Time


• Salary Range: $16.00 Hourly


• Job Shift: Any

Job Summary

Responsible for providing exceptional guest service and with helping co-workers and other staff at Indian Head Casino/Plateau Travel Plaza to provide each of our guests a pleasant, friendly and special experience. The Slot Keyperson is the initial point-of-contact person with guests and provides playing instructions and assistance. Makes change in various amounts quickly and accurately. Ensure control of company assets. Accurately maintain bankroll with minimum number of variances. Understand payouts for all slot machines and can explain those pay tables to guests. Completes various forms neatly, quickly and accurately.

Qualifications: Skills/Experience

Must be 21 years or older. Cash handling and customer service experience preferred. Good verbal and writing skills. Handwriting must be legible and neat. Manual and finger dexterity. Must be able to stand and walk for extended periods of time. Varied shift work hours required. Work weekends, holidays, and extended hours if and when needed.

Education

High School Diploma or GED.

Certificates/Licenses

Must be able to pass Oregon State Police background to obtain gaming license.