Clarion Suites Anchorage Downtown - Sales Coordinator

Aimbridge Hospitality LLC; Anchorage (AK); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a Sales Coordinator to assist in achieving customer satisfaction through clerical and administrative support. This role involves light selling duties, organizing sales files, and maintaining communication between departments. The ideal candidate will possess strong communication and problem-solving skills, thrive under pressure, and be proficient in various software tools. Join a diverse workforce dedicated to creating memorable guest experiences and enjoy a competitive benefits package, including medical, dental, and vision insurance. This is an exciting opportunity to grow within a supportive team environment.

Benefits

Daily Pay option

Medical Insurance

Dental Insurance

Vision Insurance

Disability Income

Life Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Qualifications

• High School diploma required; college coursework preferred.
• Proficiency with Microsoft Operating Systems and sales software.

Responsibilities

• Provide friendly, service-oriented interactions with guests.
• Support the sales team with administrative tasks and documentation.
• Maintain sales files and assist with small group inquiries.

Skills

Effective communication skills

Problem-solving skills

Typing speed (55 wpm)

Ability to work under stress

Active listening skills

Education

High School diploma

College coursework in related field

Tools

Microsoft Operating Systems

OnQ

Sales Pro Enterprise

Job description

Clarion Suites Anchorage Downtown - Sales Coordinator
Address: 1110 W 8th Ave, Anchorage, AK, 99501

Job Description

Assist the Director of Sales, Sales Managers, and Catering Manager in achieving customer satisfaction by performing clerical and administrative duties related to guest and hotel communications through the sales team. This includes light selling duties to small groups and functions, as directed by the Director of Sales.

Qualifications

• High School diploma or equivalent required; college coursework in a related field preferred. Hotel or related industry experience is also preferred.
• Ability to type 55 wpm.
• Proficiency with Microsoft Operating Systems, OnQ, and Sales Pro Enterprise.
• Effective communication skills to convey information clearly.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Capable of working well under stress and in high-pressure situations.
• Maintains composure and objectivity under pressure.
• Effective problem-solving skills, including anticipating, preventing, identifying, and resolving issues.
• Ability to assimilate complex information from various sources and modify approaches accordingly.
• Active listening skills to understand and resolve concerns of coworkers and guests.
• Basic understanding of financial data and arithmetic functions.

Job Responsibilities

• Provide attentive, friendly, courteous, and service-oriented interactions with guests and staff.
• Maintain regular attendance as per Aimbridge Hospitality standards, including possible weekends and holidays based on business needs.
• Adhere to dress code and maintain professional appearance, including wearing a name tag.
• Comply with all hotel standards and regulations for safe and efficient operations.
• Organize and maintain sales files and accounts as per standards.
• Support the sales team with administrative tasks such as typing contracts, reports, correspondence, and managing lead logs and statistics.
• Assist with creative projects and ensure smooth communication within the department and with other departments.
• Handle sales contracts, quotes, and small group inquiries, working closely with sales leadership.
• Distribute and manage BEOs, rooming lists, contracts, and revisions related to meetings and groups.
• Support guests and clients with requests and small changes, completing necessary paperwork.
• Conduct site inspections as needed.
• Update sales data daily and maintain proper documentation and thank you letters.
• Order and monitor office supplies and sales collateral.
• Coordinate logistics for functions, including guarantee calls and AV orders.
• Participate in sales meetings, record minutes, and distribute them accordingly.
• Perform other duties related to sales and marketing efforts as assigned.

Access and Security

Access to back-of-house areas and sensitive information, including secure areas and confidential data, must be managed responsibly. Demonstrated ability to handle cash, prepare deposits, and secure funds is required. Interact with guests and colleagues, sometimes unsupervised, maintaining a high level of trust and responsibility. Exercise sound judgment and uphold the company's reputation and character.

Benefits

After the initial waiting period, full-time employees are eligible for a competitive benefits package, including:

• Daily Pay option (ask your Recruiter for details)
• Medical, Dental, and Vision Insurance
• Disability Income (Short and Long Term)
• Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Property Information

Located in downtown Anchorage, our hotel offers easy access to local attractions, convention centers, and outdoor trails. We provide amenities such as free breakfast, WiFi, meeting spaces, and a team-oriented culture dedicated to creating memorable guest experiences. Join our diverse workforce committed to growth, success, and belonging.

Application Process

Interested candidates can apply by submitting their first name, last name, email, and phone number. By submitting, you agree to receive communications related to your application. Our application process is protected by Cloudflare security measures.