Claims Support Specialist

IMS Marketing Inc.; Amarillo (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

IMS Marketing Inc. is seeking a Claims Support Specialist to assist the claims team by organizing claim files, communicating with providers, and ensuring all documentation is complete for processing.

The role requires a high school diploma, strong data entry, attention to detail, and proficient Microsoft Office skills, with the ability to multitask and work collaboratively with the team.

Qualifications

• High School Diploma or equivalent.
• Strong data entry skills.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite.
• Ability to adapt to claims paying software.
• Ability to multitask.
• Problem solving and critical thinking.
• Knowledge of insurance practices, ICD coding is a plus.
• Must be able to correspond with team members and providers in a professional, courteous manner.

Responsibilities

• Assist claims analysts and the claims department by managing claim files, communicating with providers, updating databases and ensuring all necessary documentation is in place for claims processes.

Education

High School Diploma or equivalent

Job description

A Claims Support Specialist is responsible for assisting claims analysts and the claims department by managing claim files, communicating with providers, updating databases and ensuring all necessary documentation is in place for claims processes. This position will include credentialling/contracting back up, provider refund support, calling on overpayments, and various other tasks as needed.Qualifications include:High School Diploma or equivalentStrong data entry skillsStrong attention to detail and organizational skillsExcellent written and verbal communication skillsProficiency in Microsoft Office SuiteAbility to adapt to claims paying softwareAbility to multitaskProblem solving and critical thinkingKnowledge of insurance practices, ICD coding, medical terminology is a plusMust be able to correspond with team members and providers in a professional, courteous manner. Team collaboration is required. Must be able to appropriately and efficiently manage one's duties and time.