Claims Supervisor- Auto Liability (Injuries & Litigation)

Gallagher Bassett; Rolling Meadows (IL); Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities and O

People-first culture with accessible领导

Job summary

Gallagher Bassett is seeking an accomplished leader to manage a national Commercial Auto Liability Claims team, overseeing complex Bodily Injury claims, catastrophic losses, and nationwide exposure. You will mentor adjusters and drive outcomes while aligning operations with industry best practices.

This remote role requires deep casualty-claims expertise, strategic leadership, and the ability to hire and develop talent.

Qualifications

• 10+ years of progressive Commercial Auto Liability claims experience with expertise handling complex and high-exposure Bodily Injury claims.
• Minimum 2 years of leadership experience.
• Jurisdictional experience in CA, FL, TX is preferred.

Responsibilities

• Supervise and lead a liability claims team to deliver high-quality and efficient service.
• Promote Best Practices in line with GB's standards.
• Drive talent by hiring and training adjusters and fostering a culture of performance and continuous improvement.
• Define team goals and manage workloads for optimal efficiency.
• Leverage Gallagher's technology to improve team effectiveness and service quality.
• Maintain professional client communication with carriers and brokers.
• Identify coaching opportunities and develop team members for advancement.

Skills

Commercial Auto Liability claims

Leadership / team management

Mentoring and coaching

Cross-functional collaboration

Litigation management

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics: Managing a high-performing team of Commercial Auto Liability Claims Adjusters handling complex, nationwide exposures, including severe Bodily Injury claims, catastrophic losses, coverage disputes, and litigated matters through resolution. This leadership role requires deep expertise in complex casualty claims, strategic claim oversight, and driving exceptional claim outcomes while mentoring and developing adjuster talent.

• Jurisdictions: Nationwide
• Licenses: TX, NY & FL adjusters licenses (multiple preferred; must be willing to obtain NY and HI)
• Location: This role is eligible for fully remote work.

How You'll Make An Impact

Supervise: Lead and encourage a liability claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.

Promote Best Practices: Guide claims team to handle claims in accordance with GB's Best Practices.

Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.

Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.

Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.

Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.

Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

About You

Ideal candidates for this position will have:

• Claims Background: 10+ years of progressive Commercial Auto Liability claims experience with demonstrated expertise handling complex and high-exposure Bodily Injury claims ranging from soft tissue injuries to catastrophic losses and fatalities, extensive litigation management, coverage analysis, settlement negotiations, and nationwide jurisdictional claim handling.
• Prior leadership experience: minimum of 2
• Jurisdictional Experience: CA, FL, TX

REQUIRED QUALIFICATIONS:

• High School Diploma
• Minimum of 10 years related claims experience
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of all team member related functions

DESIRED:

• Bachelor's Degree

#Remote

Compensation And Benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)