Claims Specialist Senior - Injury

Progressive Insurance; Minnesota; Hybrid; USD 65,000 - 88,000; Full time

Job summary

Join a leading insurance provider as a Senior Claims Specialist focused on resolving injury claims effectively. The role involves investigating complex scenarios and collaborating with various stakeholders, while also benefiting from a supportive hybrid work environment. Ideal candidates demonstrate strong negotiation and problem-solving skills, along with essential experience in claims handling.

Benefits

401(k) with company match

Medical, dental & vision insurance

Wellness & mental health programs

Paid time off including volunteer time off

Career development & tuition assistance

Qualifications

• Five years of relevant work experience with two years in claims handling or equivalent qualifications.
• Ability to analyze coverage and liability effectively.
• Demonstrated proficiency and experience in claims handling.

Responsibilities

• Investigate complex and high-risk injury claims.
• Consult with medical professionals and police officers involved in accidents.
• Determine coverage, liability, and total value of claims.

Skills

Negotiation skills

Customer service skills

Problem-solving skills

Organizational skills

Ability to build rapport

Education

Bachelor's degree

Associate degree

Job description

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Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a senior claims specialist on our team, you’ll play a critical role in our ability to successfully and efficiently resolve injury claims. Investigating complex and high-risk claims - which may be attorney represented or have additional litigation features - you’ll consult with police officers, medical professionals, claimants and others involved in the accident. The information gathered will then be used while determining coverage, liability and the total value of the claim.

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Must-have Qualifications

• Five years of relevant work experience with two years in claims handling OR
• Two years in claims handling and a bachelor’s degree OR
• Four years of relevant work experience with two years in claims handling and an associate degree
  
  

Preferred Skills

• Ability to quickly build rapport and successfully effect settlements
• Strong negotiation and customer service skills
• Excellent organization and problem-solving skills along with ability to multi-task and prioritize
• Demonstrated proficiency analyzing coverage and liability
• Ability to direct the use of discovery tools such as interrogatories, depositions and production of document
  
  

Compensation

• $65,500 - $87,300/year
• Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance
  
  

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
  
  

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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