Claims Specialist - Latent Bodily Injury

The Hartford; United States; Híbrido; USD 108 000 - 161 000; Tempo integral

Resumo da oferta

The Hartford is seeking a seasoned Claim Specialist to independently manage the most complex high-value bodily injury claims in the CCU BI. This role demands analytical rigor, strategic resolution planning, and collaboration with audits, projects and training initiatives.

Hybrid or remote work is available. Preferred candidates hold an active Property & Casualty Adjuster license and have extensive experience with complex coverage scenarios and litigation management.

Qualificações

• 5+ years latent bodily injury claims experience
• Experience handling affirmative/defensive risk transfer including additional insured tenders
• Excellent verbal and written communication skills
• Active Property & Casualty State Insurance Adjuster license

Responsabilidades

• Independently manage the most complex, high-value claims
• Provide proactive communications to customers and business partners
• Review complex policies and coverage parts
• Write clear coverage positions and conduct investigations
• Manage litigation and budgeting for claims
• Develop coverage, liability and damage assessments
• Provide recommendations to leadership
• Pursue and finalize coverage and liability settlements
• Attend mediations and trials as needed
• Maintain accurate expenses, reserves and claims metrics

Conhecimentos

Communication skills

Analytical thinking

Negotiation skills

Customer service

Presentation skills

Leadership

License: Property & Casualty Adjuster

Formação académica

Bachelor's degree

10+ years latent bodily injury claims experience

Ferramentas

MS Office (Word, Excel)

Descrição da oferta de emprego

Specialist Claims - CH07DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. The Claim Specialist is the highest claim handling designation within the Complex Claims Unit - Bodily Injury (CCU BI) and is a visible and important role. CCU BI is a highly specialized claim team responsible for the management of The Hartford's long-tail asbestos, sexual molestation/harassment, sports-related head injury, opioid, and toxic tort claims. Claims in CCU are often associated with complex fact patterns and coverage issues that may involve multiple years and types of insurance coverage. CCU claims also commonly involve litigation, require subject matter expertise to manage and can involve higher exposures.

RESPONSIBILITIES: The Claim Specialist must demonstrate the ability to independently and timely manage all aspects of the most complex, high-value claims while exhibiting a detailed knowledge of the claim, a well-reasoned analytical focus and a clear strategy for resolution. The Claim Specialist must also be willing to share their expertise and contribute to broader claim goals by participating in audits, projects and training initiatives.

Other responsibilities include:

• Provide proactive communications to customers and business partners in the management and resolution of claims
• Respond to inquiries from customers and provide superior customer service
• Review and analyze multiple complex policies and coverage parts (including general liability and umbrella/excess liability)
• Write and articulate clear, concise and accurate coverage positions
• Conduct investigations regarding claims and/or lawsuits
• Effectively manage litigation and counsel, inclusive of litigation planning/budgeting, and proactively position claims for resolution
• Develop and persuasively articulate complex coverage, liability and damage assessments
• Provide detailed impactful recommendations to leadership
• Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers
• Conduct complex negotiations and articulate coverage/liability positions
• Attend mediations and trials as necessary
• Proactively manage accurate expense, reserve and financial transactions
• Consistently maintain up-to-date claims metrics

REQUIRED QUALIFICATIONS

• 5+ years latent bodily injury claims experience
• Experience in handling affirmative/defensive risk transfer
• including additional insured tenders
• Excellent verbal and written communication skills
• Excellent analytical and critical thinking ability
• Ability to present in a roundtable setting with a well-reasoned and analytical evaluation
• Experience in the creation and delivering of presentations
• Superior customer service skills and active listening skills
• Proven track record of prioritizing and managing multiple responsibilities
• Proven track record of effective negotiations/settlement of high-value general liability claims
• Demonstrated negotiation and conflict resolution skills
• Proficiency with MS Office, especially Word and Excel
• Active Property & Casualty State Insurance Adjuster license

PREFERRED QUALIFICATIONS

• Bachelor's degree
• 10+ years latent bodily injury claims experience
• Proficiency handling litigated claims Experience in analyzing personal and advertising injury coverage parts

This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL, Alpharetta, GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

COMPENSATION

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $107,600 - $161,400

EQUAL OPPORTUNITY EMPLOYER

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

ABOUT US

Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are - and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day.