Claims Specialist, Construction

Sompo Holdings, Inc.; Alpharetta (GA); On-site; USD 70,000 - 125,000; Full time

Benefits offered by this job

Medical plans

Dental benefits

Vision benefits

401(k) Retirement Savings Plan

Paid time off

Job summary

Sompo Holdings, Inc. seeks a Construction Claims Specialist to manage General Liability claims for construction-related insureds and coordinate with underwriters and counsel to control expenses and resolutions.

The role requires 3–5 years in insurance claims, an adjuster’s license, and strong written communication. Bachelor's degree preferred; CPCU/IIA/SCLA a plus. Salary range $70,000–$125,000 with comprehensive benefits.

Qualifications

• BA/BS degree preferred
• Juris Doctorate preferred but not required
• Adjuster’s license required
• 3–5 years in an insurance technical claims position or at a law firm
• Insurance designations such as CPCU/IIA/SCLA are a plus
• Excellent writing, presentation, and communication skills
• Ability to manage multiple projects and work independently
• Strong computer skills: MS Word, Excel, Outlook; claims systems experience a plus

Responsibilities

• Direct handling and management of primary and excess General Liability claims for Construction-related insureds.
• Provide coverage and analytical analysis of potential exposures and establish reserves.
• Communicate appropriate responses to management and underwriters on new losses and provide written assessments on loss and expense trends.
• Manage counsel; develop and execute strategy to control expenses and resolve litigated claims.
• Proactively manage correspondence, claim files, and maintain an accurate diary in compliance with company standards.
• Support underwriters and actuaries during renewal process and maintain claim and industry-related expertise.

Skills

Adjuster license

Written communication

Project management

MS Word

Excel

Outlook

Education

BA/BS degree

Juris Doctorate

Tools

Guidewire

Genius

ImageRight

Job description

Job Description

Are you looking for your next opportunity? Sompo has a unique opportunity for a Claims Specialist, Construction in our Casualty Claims team. Sompo is committed to providing outstanding claims service that delivers fair and appropriate outcomes for our insureds, efficient service, timely responses, fast payment of agreed claims, and value-added expertise from product and industry specialists. We achieve this by establishing our claims team as an integral component of the underwriting process and aligning our claims professionals with each of our product lines and geographies. Our in-house insurance claims professionals work with underwriters, risk control specialists, and distribution partners to build collaborative relationships with insureds, understand clients’ changing needs, and provide direct access to experienced claims professionals with extensive industry and product knowledge.

Location: This position can be based out of our Alpharetta, GA, Charlotte, NC, Irvine, CA, Miami, Fl, Dallas, TX, Scottsdale, AZ and New York, NY, or any other Sompo U.S. office location. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity

What you’ll be doing

• Direct handling and management of primary and excess General Liability claims for Construction-related insureds such as Bodily Injury and Property Damage, as well as potentially Construction Defect.
• Provide coverage and analytical analysis of potential exposures and establish appropriate reserves.
• Communicate appropriate responses to management and underwriters on new losses and provide written assessments on loss and expense trends and high exposure cases.
• Manage counsel where assigned; develop and execute strategy to control expenses and resolve litigated claims; and effectively represent the company’s interests in meetings and negotiations.
• Proactively manage correspondence, claim files, and maintain an accurate and current diary in compliance with company standards.
• Support underwriters and actuaries during the renewal process and maintain claim and industry-related expertise to assure technical competency and communicate significant issues and relevant changes.

What you’ll bring

• BA/BS degree preferred; Juris Doctorate preferred but not required; adjuster’s license required.
• Minimum 3-5 years in an insurance technical claims position or at a law firm with an emphasis on managing Construction-related files.
• Insurance-related professional designations or education such as CPCU, IIA, or SCLA a plus.
• Excellent writing, presentation, and communication skills, with the ability to assess coverage, tender opportunities, claim strategy, reserving, and resolution options.
• Ability to establish strong working relationships with underwriting partners, manage multiple projects to successful completion, prioritize independently, and work effectively as a self-starter and team player.
• Strong computer skills, including MS Word, Excel, Outlook, and claims systems; Guidewire, Genius, and ImageRight experience a plus.

Salary Range: $70,000 – $125,000. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

Benefit Programs

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide.

Life at Sompo

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work.

If you need an accommodation for any part of the application process, please contact the recruiter in charge.

We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance. Building on the 137 years of innovation of our parent company, Sompo employs approximately 10,000 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges. Because when you choose Sompo, you choose The Ease of Expertise.

“Sompo” refers to the brand under which Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange.

To learn more please follow us on LinkedIn or visit sompo-intl.com.