Claims Resolution Specialist I

Florida Cancer Specialists & Research Institute; Florida; Remote; USD 42,000 - 66,000; Full time

Job summary

Florida Cancer Specialists & Research Institute is seeking a Claims Resolution Specialist to review medical insurance claims for resolution and payment. You will respond to inquiries or denials from insurance carriers, research documentation requests, and coordinate with providers to secure timely payments.

The role requires knowledge of medical terminology, ICD-9, CPT codes, and experience with medical billing or collections.

Qualifications

• Knowledge of medical billing, ICD-9, and CPT codes.
• Understanding of explanation of benefits (EOB).
• At least one year of medical billing or collections experience.
• Experience with Centricity Practice Management software preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Review all medical insurance claims for resolution and payment.
• Resolve any incoming inquiries or payment denials from insurance providers; research, compile, and respond to documentation requests.
• Contact insurance carriers to collect on open account balances.

Skills

Medical billing

Insurance terminology

Customer service

Attention to detail

Tools

Centricity EMR

Job description

Why Join FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

Date Posted

2026-09-18

Country

United States of America

Location

Florida - Remote

A Little Bit About FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground‑breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground‑breaking new therapies to patients.

Come join us today!

Responsibilities

• Position Summary: Review all medical insurance claims for resolution and payment.
• Resolve any incoming inquiries or payment denials from insurance providers for payment. Research, compile, and respond to documentation requests from insurance carriers in a timely basis.
• Contact insurance carriers to collect on open account balances.

Qualifications

• Required Qualifications: - The Claims Resolution Specialist must have excellent knowledge of insurance carrier billing and reimbursement with knowledge of medical terminology, ICD-9, and CPT codes. -
• Must have an in-depth understanding of explanation of benefits (EOB)
• At least one year of prior medical billing or medical collections experience. -
• EMR or GE Centricity Practice Management software experience preferred. -
• Medical Oncology, Radiology, Radiation, Laboratory, or Pathology experience preferred. -
• Excellent communication and interpersonal skills required.

Screenings – Background and drug screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug‑free workplace, and all new hires will be subject to drug testing. Medical Marijuana cards are not recognized.

EEOC

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment ([e-mail]) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.