Claims Representative | Commercial Trucking

Sedgwick Claims Management Services Ltd; Northern (KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Sedgwick Claims Management Services Ltd is seeking an experienced Claims Representative to analyze and process auto commercial trucking and transportation claims from its Kentucky region. The role focuses on evaluating damage, processing payments, and ensuring documentation aligns with policy requirements.

Ideal candidates have at least 3 years of property claims experience, familiarity with subrogation, and strong communication skills.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Secure and maintain the State adjusting licenses as required for the position.
• Three (3) years of personal line or commercial line property claims management experience or equivalent.
• Knowledge of property damage estimates, total loss evaluations, and related expenses.
• Familiarity with personal and commercial lines policies and endorsements.
• PC literate, including Microsoft Office; strong written and oral communication.

Responsibilities

• Processes auto property damage and lower level injury claims.
• Assesses damage, makes payments, and ensures files are properly documented and correctly coded.
• Develops action plans to meet state contract deadlines and move files toward resolution.
• Identifies and pursues subrogation opportunities.
• Secures and disposes of salvage.
• Communicates claim actions with insured, client, and broker when appropriate.
• Maintains professional client relations.
• Performs coverage, liability, and damage analysis on assignments.

Skills

Communication

Property claims

Licensing

Microsoft Office

Subrogation

Education

Bachelor's degree preferred

Tools

Property estimating software

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Claims Representative | Commercial Trucking

PRIMARY PURPOSE OF THE ROLE

To analyze and process low to mid-level auto commercial trucking and transportation claims.

ESSENTIAL RESPONSIBILITIES MAY INCLUDE

• Processes auto property damage and lower level injury claims;
• assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
• Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
• Identifies and pursues subrogation opportunities;
• secures and disposes of salvage.
• Communicates claim action/processing with insured, client, and agent or broker when appropriate.
• Maintains professional client relations.
• Performs coverage, liability, and damage analysis on all claims assignments.
• Performs other duties as assigned.

QUALIFICATIONS

• Education & Licensing: Bachelor's degree from an accredited college or university preferred.
• Secure and maintain the State adjusting licenses as required for the position.
• Experience: Three (3) years of personal line or commercial line property claims management experience or equivalent combination of education and experience required to include knowledge of construction basics.
• Property estimating software experience a plus.
• Skills: familiarity with personal and commercial lines policies and endorsements, ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims, knowledge of total loss processing, state salvage forms and title requirements, excellent oral and written communication, including presentation skills, and PC literate, including Microsoft Office products
• Work environment requirements include - Physical: Computer keyboarding Auditory/visual: Hearing, vision and talking Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.

You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected.

The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall.

With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

For more, see sedgwick.com