Claims Representative 2

Genex Service LLC; Egg Harbor Township (NJ); Hybrid; USD 25,000 - 29,000; Full time

Job summary

Genex Service LLC in Egg Harbor Township, NJ is seeking a Claims Representative 2 to join our Enlyte team. This regular full-time role supports high-exposure first-party property claims, with a hybrid work arrangement and a Monday–Friday schedule.

You will investigate and settle claims, manage reserves, interview claimants and witnesses, and coordinate with attorneys, vendors and clients to reach favorable outcomes.

Qualifications

• 2+ years of experience handling first-party property claims.
• HS Diploma/GED.
• Proficient with MS Excel and MS Word.
• Excellent verbal and written communication skills.

Responsibilities

• Investigates, evaluates, disposes of and settles complex and high exposure claims with minimal supervision.
• Hybrid Position: Must live near Egg Harbor Township, NJ.
• Understand coverage, liability and damages to move claims toward resolution.
• Interview claimants and witnesses, establish reserves, obtain and interpret reports.
• Negotiate and settle claims within client service parameters and authority levels.
• Direct appraisal and/or inspection of damaged property; pursue subrogation where appropriate.
• Document plan of action in the claims system and maintain diaries for timely resolution.
• Interact with clients, claimants, attorneys, investigators and vendors.

Skills

Verbal communication

Written communication

Negotiation

Analytical thinking

Organizational skills

Decision making

Education

HS Diploma/GED

Tools

MS Excel

MS Word

Job description

Genex Service LLC

Claims Representative 2

US-NJ-Egg Harbor Township

Job ID: 26-19230

Type: Regular Full-Time

# of Openings: 1

Category: Insurance & Administration

Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Responsibilities

Investigates, evaluates, disposes of and settles the most complex and highest exposure claims with minimal supervision, including the investigation, determination and evaluation of coverage, liability and damages, and the setting of proper reserves in accordance with legal statutes, policy provisions and company guidelines:

Hybrid Position: Must live near Egg Harbor Township, NJ

Monday - Friday 8:00 AM - 4:30 AM EST

Key Responsibilities

• Understand concepts of coverage, policy interpretation, exposure recognition and liability determination to analyze and move claims toward resolution using Best Practices.
• Promptly investigate all assigned claims for coverage, liability assessment and damages.
• Expected to manage a claim pending of approximately 250 files, the majority of which are in litigation.
• Investigate claims by interviewing claimants and witnesses, establish claim reserves, handle evidence, obtain evidence, obtain and interpret official reports, medical reports and claim forms, and attend/participate at mediation, trials or hearings.
• Negotiate and settle claims, set reserves and manage litigation within client service parameters and authority levels by obtaining demands and making offers to claimants.
• May present evidence at legal proceedings.
• Direct appraisal and/or inspection of damaged property.
• Dispose of salvage and pursue subrogation when appropriate.
• Document plan of action in the claim system and set appropriate diaries.
• Manage diary and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
• Close all files as appropriate in a timely and complete manner.
• Maintain closing ratio as directed by management team.
• Attend/participate at mediation, trials or hearings.
• Routinely interact with clients, claimants, attorneys, investigators, experts and other vendors.
• Perform other duties as required.

Qualifications

• HS Diploma/GED equivalent
• At least 2+ years of experience handling first party property claims preferred; more experience may be required depending upon complexity of claim pending.
• Completion of training courses internally and/or externally in all significant areas affecting claims handling and practices.
• Licenses, certifications, awards preferred.
• Proficient with MS Excel and Word.
• Computer experience with related claims software.
• Excellent verbal and written communication skills.
• Excellent negotiation skills.
• Superior organizational and decision making skills.
• Strong analytical and strategizing skills.
• Significant understanding of self-insured retention, excess and reinsurance reporting.

Benefits

We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $18.45 - $21.00 hourly, and will be based on a number of additional factors including skills, experience, and education.

We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Equal employment opportunity, including veterans and individuals with disabilities.