Claims Representative

HireScore; Hancock Township (MI); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Career advancement

Job summary

HireScore is seeking a dedicated claims professional in Michigan to handle auto physical damage and property loss claims. You will coordinate with repair shops, field appraisers, contractors, and policyholders to settle claims fairly and promptly.

This full-time role offers a choice of tracks and a competitive hourly wage. Compensation ranges from $21.00 to $24.00 per hour with benefits including health, dental, vision, 401(k), paid vacation, sick time and holidays, and clear opportunities for

Qualifications

• 18 years of age or older and a valid driver's license.
• Excellent communication and interpersonal skills as you will work with a variety of people - employees, policyholders, agents, and contractors.
• Experience working in an auto body shop, estimating vehicle damage, or in building construction/home damage estimating is preferred. However, we're happy to train someone who is motivated and eager to learn.
• Knowledge of personal insurance policies, claims handling, and investigative procedures preferred.
• Strong critical thinking, organizational, and negotiation abilities.
• Proficiency in Microsoft Outlook, Word, Excel, and other Windows-based systems.
• A service mindset and a calm, caring approach to tough situations.

Responsibilities

• Investigate reported claims and determine policy coverage.
• Work closely with independent adjusters or field appraisers.
• Communicate with policyholders, claimants, agents, contractors, and repair shops.
• Negotiate and approve claim settlements.
• Document all claim activity accurately and thoroughly.
• Identify concerns for review.
• Help people get back on their feet-fairly, promptly, and professionally.

Skills

Communication

Interpersonal skills

Critical thinking

Organizational skills

Negotiation

Service mindset

Calm demeanor

Diverse people interaction

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

WHAT WE OFFER.

• $21.00 - $24.00 per hour based on experience.
• Health, dental, and vison insurance.
• 401(k) retirement plan.
• Paid vacation, paid sick time and paid holidays.
• Opportunity to advance your position and pay in the company.
• Full-time position offering four days from 8:00am-4:30pm and one day from 8:00am-12:00pm. Half day is your choice which day.

WHAT YOU'LL DO.

This position offers a choice of tracks.

• Auto Physical Damage Track: You'll focus on vehicle damage claims, coordinating with repair shops, field appraisers, and policyholders throughout the process. Bonus points for auto estimating or auto repair/auto body experience and knowledge of auto repair procedures and auto claims.
• Property Claims Track: You'll focus on home or commercial property losses, working with contractors and field adjusters to assess damages and settle claims. Bonus points for someone with construction estimating experience and familiarity with property policies and repair practices.
• Investigate reported claims and determine policy coverage.
• Work closely with independent adjusters or field appraisers.
• Communicate with policyholders, claimants, agents, contractors, and repair shops.
• Negotiate and approve claim settlements.
• Document all claim activity accurately and thoroughly.
• Identify concerns for review.
• Help people get back on their feet-fairly, promptly, and professionally.

WHAT WE'RE LOOKING FOR.

• 18 years of age or older and a valid driver's license are required.
• Excellent communication and interpersonal skills as you will work with a variety of people - employees, policyholders, agents, and contractors.
• Experience working in an auto body shop, estimating vehicle damage, or in building construction/home damage estimating is preferred. However, we're happy to train someone who is motivated and eager to learn.
• Knowledge of personal insurance policies, claims handling, and investigative procedures preferred.
• Strong critical thinking, organizational, and negotiation abilities.
• Proficiency in Microsoft Outlook, Word, Excel, and other Windows-based systems.
• A service mindset and a calm, caring approach to tough situations.

ARE YOU READY to bring your expertise to a role that matters?