Claims Quality Review (remote)

Cognizant; Hartford (CT); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare service provider is looking for remote Claims Quality Review professionals. Responsibilities include monitoring and scoring transactions, providing coaching to staff, and ensuring adherence to quality standards. The role requires a high school diploma and significant experience in QA and healthcare claims processing. The position offers an hourly rate of $19.00 – 20.00 depending on experience and eligibility for benefits.

Benefits

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Qualifications

• Minimum of three years QA Experience required.
• Minimum of five years Healthcare claims processing experience required.
• Good communication skills required.

Responsibilities

• Monitor and evaluate transactions against quality standards.
• Provide coaching and feedback as needed.
• Ensure adherence to quality assurance standards.

Skills

Good Spoken & Written English

Coaching (Soft) skills

High Attention to detail

High Level of Integrity and Ethical Behavior

Education

High school Diploma

Tools

Excel knowledge on charts & tables

MS Office applications

Job description

Overview

Claims Quality Review (remote)

This is a remote position open to any qualified applicant that lives in the United States.

Summary

Our Cognizant leadership team, working with our client, is currently seeking individuals to perform the following duties and work as part of our established claims adjudication team. We are seeking highly motivated healthcare professionals with auditing experience in professional claims adjudication area. Absences will not be permitted during training-approximately 6 weeks. This is a work-from-home position with day hours, and no travel is required.

This position requires individuals to perform the following duties and work as part of a team:

Responsibilities

• Monitor, evaluate and score transactions against established quality assurance instruments and standards
• Participate, as needed, in calibration sessions, communication sessions, and/or creation of communication tools
• Supports and communicates business goals, quality standards, processes and procedures and policies
• Ensures the claims processing reps adhere to predetermined quality assurance standards and the business’s standard operating procedures, serves as Subject Matter Expert
• Conduct coaching and feedback sessions as needed
• Provides accurate and timely reports on a daily, monthly, month-to-date and year-to-date rolling basis on quality, productivity, availability and other key metrics as determined
• Ability to work overtime and/or a flexible schedule based on business, client and/or accounting needs
• Other duties as assigned

Qualifications

• High school Diploma - REQUIRED

• Minimum of one (3) years QA Experience

• Minimum of one (5) years Healthcare claims processing experience

• Good Spoken & Written English Good Communication Skills

• Coaching (Soft) skills

• Excel knowledge on charts & tables Knowledge on MS Office applications

• High Attention to detail

• High Level of Integrity and Ethical Behavior

Salary and Other Compensation

The hourly rate for this position is between $19.00 – 20.00 per hour, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Applications will be accepted until October 13th, 2025.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.