Claims Property Adjuster

AAA Auto Club Enterprises; Costa Mesa (CA); In loco; USD 35.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage for medical, dental, 1

401(K) saving plans with company match

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Descrizione del lavoro

Auto Club Enterprises in California is seeking a Property Claims Specialist to support homeowner policies written by the Interinsurance Exchange. The role handles low to moderate complexity claims, interprets First Notice of Loss reports, conducts investigations, evaluates coverage, and negotiates settlements under state and federal law.

You will use claims software and Microsoft Office, communicate with insureds and vendors, and coordinate with internal teams.

Competenze

• Bachelor's degree or equivalent combination of education and experience preferred.
• 1-3 years claims handling experience preferred.
• Working knowledge of Microsoft Office and claims software.

Mansioni

• Conduct investigations to determine coverage and damages.
• Explain coverages to insureds and claimants in writing or verbally.
• Evaluate, decide, and negotiate settlements within authority.
• Coordinate with internal and external departments as required.
• May participate in legal proceedings when needed.
• Respond promptly to insured needs and problems.

Conoscenze

Bachelor's Degree or equivalent

1-3 years claims handling

Microsoft Office

Claims software

Formazione

Bachelor's degree or equivalent

Strumenti

Claims software platforms

Microsoft Office Suite

Descrizione del lavoro

This position supports the Property Claims operation by handling claims reported on Homeowner policies written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The position requires the handling of claims of low to moderate complexities. The primary functions include interpreting information from First Notice of Loss reports, loss investigation, coverage evaluation, claims resolution and negotiation strategies. Employs discretion and independent judgment to ensure compliance with state and federal laws. Applies technical and customer service best practices in accordance with company guidelines.

Job Duties

• Conduct phone investigations to determine coverage and damages. Identify and obtain statements from insureds, vendors, and witnesses. Responsible for maintaining proper activities and service levels.
• Communicate and interact with a variety of individuals, including members, insureds and claimants. Explain policy coverages, benefits, and claims process either verbally and/or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address common coverage issues.
• Evaluate, assess, make decisions, and negotiate within settlement authority with insureds to resolve first-party claims in multiple markets. Demonstrate proficiency with assessment of personal property, property damage, loss of use, and claims technology and tool usage.
• Coordinate with internal and external departments as required.
• May attend and participate in legal proceedings.
• Respond quickly to insured needs and problems.

Qualifications

• Bachelors' Equivalent combination of education and experience. Preferred
• 1-3 years Prior claims handling experience. Preferred
• Working knowledge of Microsoft Office suite, general computer software and claims software.
• Moderate organization and planning recognition skills required.
• Moderate oral and written communication skills required.
• Moderate interpersonal skills required.
• Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
• An insurance/claims adjuster license may be required for claims administration in specific states.

The starting pay range for this position is $25.48 – $28.03 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.

Remarkable benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).