Claims Professional Trainee (Workers Compensation)

Bhhc; Omaha (NE); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Work from home program

Office near The Old Market

Health insurance

Retirement savings match

Paid time off

Tuition reimbursement

Volunteer day

Employee assistance program

Diversity and inclusion program

Job summary

Berkshire Hathaway Homestate Companies in Omaha, Nebraska is seeking motivated individuals to start a rewarding career as Workers’ Compensation Claims Professionals. The role features comprehensive classroom training, exposure to claims handling, medical terminology, and legal concepts.

You will learn claims software, build investigative and communication skills, manage reserves, and handle complex documents.

Qualifications

• Clear communication, both written and verbal, required.
• Ability to manage multiple tasks in a fast-paced environment.
• Basic math to calculate monetary reserves and adjust as needed.

Responsibilities

• Complete classroom training on workers’ compensation claims handling and legal concepts.
• Learn to use claims management software and databases for claims handling and reporting.
• Read and interpret statutes, regulations, medical records, and other claim documents.
• Manage medical treatment to balance care quality with cost control.
• Develop persuasive communication, negotiation, and strategic planning skills.
• Evaluate facts, write clear reports, and update action plans.
• Determine reserves for each claim and adjust as needed.
• Handle litigation processes for litigated claims.
• Review eligibility and authorize benefit payments.
• Communicate with internal/external sources by phone and email.

Skills

Communication skills

Verbal & written

Multitasking

Attention to detail

Mathematical skills

Microsoft Office

Education

High School Diploma or equivalent

Bachelor’s degree (preferred)

Tools

Microsoft Office Suite

Job description

What We're Looking For

Are you searching for a unique opportunity that offers exceptional training and career growth with a dynamic and growing organization? Berkshire Hathaway Homestate Companies is searching for bright individuals looking to begin a challenging, yet rewarding career path as a Workers’ Compensation Claims Professional. We have openings in our Omaha, Nebraska office.

Responsibilities

• Complete classroom training introducing workers’ compensation claims handling strategies, medical terminology, and legal concepts
• Learn to use claims management software and other databases for claims handling and reporting
• Learn to read and interpret complex documents including statutes, regulations, legal opinions, legal letters, medical records, medical bills, medical resource materials, investigation reports, claim notes, and claim data fields
• Manage medical treatment to provide the highest level of care while controlling costs
• Learn skills such as investigative and persuasive communication, negotiation, decision-making, and strategic planning
• Evaluate facts, write clear and concise reports, and develop and update a proactive plan of action
• Calculate appropriate monetary reserves for each claim and adjust as needed
• Manage legal process on litigated claims
• Analyze and determine the eligibility of benefit payments and authorize payments
• Communicate effectively with internal and external sources through telephone and electronic correspondence
• Excellent verbal and written communication skills
• Exceptional interpersonal and customer service skills
• Ability to manage and prioritize multiple assignments in a fast-paced environment
• Strong organization skills to ensure tasks are completed within hard deadlines
• Basic mathematical skills to calculate monetary reserves
• Proficient in the Microsoft Office Suite and applicable databases, systems, and vendor software programs

Qualifications

• Minimum of High School Diploma or equivalent certificate required
• Bachelor’s degree from a four-year college or university is preferred, but not required

Benefits

• Manageable caseload
• Work‑life balance
• Work from home program (up to 2 days per week upon eligibility)
• Office within walking distance of The Old Market
• Free on‑site fitness facility
• Garage parking
• Paid time off
• Paid holidays
• Retirement savings match
• Group health insurance (medical, dental, and vision)
• Life and AD&D insurance
• Long‑term disability insurance
• Accident and critical illness insurance
• Flexible savings accounts
• Paid community volunteer day
• Employee assistance program
• Tuition reimbursement program
• Employee referral program
• Diversity, equity, and inclusion program