Claims Professional Trainee (Workers Compensation)

Berkshire Hathaway Homestate Companies - Workers Compensation Division; Omaha (NE); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Work From Home program (2 days/wk)

Office near Old Market

On-site fitness facility

Garage parking

Work-life balance

Job summary

Berkshire Hathaway Homestate Companies is seeking candidates for a Workers' Compensation Claims Professional role in Omaha, NE. The position offers structured classroom training on claims handling, medical terminology, and legal concepts, plus exposure to claims management software and databases.

You will read complex documents, manage medical treatment to control costs, and develop critical skills in negotiation, investigation, and planning.

Qualifications

• Excellent verbal and written communication skills.
• Exceptional interpersonal and customer service skills.
• Ability to manage and prioritize multiple assignments in a fast-paced environment.
• Strong organization skills to meet hard deadlines.
• Basic mathematical skills for calculating monetary reserves.
• Proficient in Microsoft Office and able to learn relevant databases and vendor software.

Responsibilities

• Complete classroom training introducing workers' compensation claims handling strategies, medical terminology, and legal concepts.
• Learn to use claims management software and other databases for claims handling and reporting.
• Read and interpret statutes, regulations, legal opinions, medical records, bills, and related documents.
• Assist in managing medical treatment to balance care quality and costs.
• Develop skills in investigative communication, negotiation, and decision-making.
• Evaluate facts, write reports, and update proactive action plans.
• Assist in calculating reserves for each claim and adjust as needed.
• Support the legal process on litigated claims.
• Analyze eligibility of benefit payments and authorize payments.
• Communicate with internal and external sources via phone and email.

Skills

Verbal and written communication

Interpersonal skills

Customer service

Multi-tasking

Organization

Mathematical ability

Microsoft Office proficiency

Database/software proficiency

Education

High School diploma or equivalent

Bachelor’s degree (preferred)

Tools

Claims management software

Vendor software programs

Job description

What We're Looking For

Are you searching for a unique opportunity that offers exceptional training and career growth with a dynamic and growing organization? Berkshire Hathaway Homestate Companies is searching for bright individuals looking to begin a challenging, yet rewarding career path as a Workers' Compensation Claims Professional. We have openings in our Omaha, Nebraska office.

What We're Looking For

Are you searching for a unique opportunity that offers exceptional training and career growth with a dynamic and growing organization? Berkshire Hathaway Homestate Companies is searching for bright individuals looking to begin a challenging, yet rewarding career path as a Workers' Compensation Claims Professional. We have openings in our Omaha, Nebraska office.

How You'd Contribute To The Team

• Complete classroom training introducing workers' compensation claims handling strategies, medical terminology, and legal concepts
• Learn to use claims management software and other databases for claims handling and reporting
• Learn to read and interpret complex documents including statutes, regulations, legal opinions, legal letters, medical records, medical bills, medical resource materials, investigation reports, claim notes, and claim data fields
• Manage medical treatment to provide the highest level of care while controlling costs
• Learn skills such as investigative and persuasive communication, negotiation, decision-making, and strategic planning
• Evaluate facts, write clear and concise reports, and develop and update a proactive plan of action
• Calculate appropriate monetary reserves for each claim and adjust as needed
• Manage legal process on litigated claims
• Analyze and determine the eligibility of benefit payments and authorize payments
• Communicate effectively with internal and external sources through telephone and electronic correspondence

What You'd Need To Qualify

• Excellent verbal and written communication skills
• Exceptional interpersonal and customer service skills
• Ability to manage and prioritize multiple assignments in a fast-paced environment
• Strong organization skills to ensure tasks are completed within hard deadlines
• Basic mathematical skills to calculate monetary reserves
• To perform this job successfully, an individual should be proficient in the Microsoft Office Suite of applications and be proficient, or able to become proficient, on applicable databases, systems, and vendor software programs.
• Minimum of High School Diploma or equivalent certificate required
• Bachelor's degree from a four-year college or university is preferred, but not required

What We Offer

• Manageable Caseload
• Work-Life Balance
• Work From Home Program (up to 2 days per week upon eligibility)
• Office Within Walking Distance of The Old Market
• Free On-Site Fitness Facility
• Garage Parking

Benefits

• Paid Time Off
• Paid Holidays
• Retirements Savings Match
• Group Health Insurance (Medical, Dental, and Vision)
• Life and AD&D Insurance
• Long Term Disability Insurance
• Accident and Critical Illness Insurance
• Flexible Savings Accounts
• Paid Community Volunteer Day
• Employee Assistance Program
• Tuition Reimbursement Program
• Employee Referral Program
• Diversity, Equity and Inclusion Program

About Us

With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.

At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which foster a harmonious workplace-something we truly value. We've created an approachable and collaborative atmosphere. Here you'll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.