Claims Professional Trainee (Workers Compensation)

Berkshire Hathaway Homestate Companies; Omaha (NE); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Work From Home Program (up to 2 days/w

Office near Old Market

Free on-site fitness facility

Garage parking

Manageable caseload

Work-life balance

Diversity, Equity & Inclusion program

Job summary

Berkshire Hathaway Homestate Companies in Omaha, Nebraska is seeking individuals to start a challenging, rewarding career path as Workers’ Compensation Claims Professionals. You will undergo comprehensive classroom training and hands-on experience in claims handling, medical management, and legal concepts.

You’ll learn to use claims management software, read complex documents, and develop skills in communication, negotiation, and strategic planning.

Qualifications

• High School Diploma or equivalent required; Bachelor's degree preferred.
• Strong verbal and written communication and customer service skills.
• Proficiency with Microsoft Office and claims software/databases.

Responsibilities

• Complete classroom training on workers’ compensation claims handling strategies and medical terminology.
• Learn to use claims management software and databases for claims handling and reporting.
• Read and interpret statutes, regulations, medical records, and claim notes.
• Manage medical treatment to balance care quality and costs.
• Develop and practice investigative, negotiation, and decision-making skills.
• Evaluate facts, write clear reports, and develop proactive action plans.
• Calculate monetary reserves for each claim and adjust as needed.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Organizational skills

MS Office proficiency

Claims software

Databases

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Claims management software

Databases

Job description

WHAT WE'RE LOOKING FOR

Are you searching for a unique opportunity that offers exceptional training and career growth with a dynamic and growing organization? Berkshire Hathaway Homestate Companies is searching for bright individuals looking to begin a challenging, yet rewarding career path as a Workers’ Compensation Claims Professional. We have openings in our Omaha, Nebraska office.

HOW YOU'D CONTRIBUTE TO THE TEAM:

• Complete classroom training introducing workers’ compensation claims handling strategies, medical terminology, and legal concepts
• Learn to use claims management software and other databases for claims handling and reporting
• Learn to read and interpret complex documents including statutes, regulations, legal opinions, legal letters, medical records, medical bills, medical resource materials, investigation reports, claim notes, and claim data fields
• Manage medical treatment to provide the highest level of care while controlling costs
• Learn skills such as investigative and persuasive communication, negotiation, decision-making, and strategic planning
• Evaluate facts, write clear and concise reports, and develop and update a proactive plan of action
• Calculate appropriate monetary reserves for each claim and adjust as needed
• Manage legal process on litigated claims
• Analyze and determine the eligibility of benefit payments and authorize payments
• Communicate effectively with internal and external sources through telephone and electronic correspondence

WHAT YOU'D NEED TO QUALIFY:

• Excellent verbal and written communication skills
• Exceptional interpersonal and customer service skills
• Ability to manage and prioritize multiple assignments in a fast-paced environment
• Strong organization skills to ensure tasks are completed within hard deadlines
• Basic mathematical skills to calculate monetary reserves
• To perform this job successfully, an individual should be proficient in the Microsoft Office Suite of applications and be proficient, or able to become proficient, on applicable databases, systems, and vendor software programs.
• Minimum of High School Diploma or equivalent certificate required
• Bachelor’s degree from a four-year college or university is preferred, but not required

WHAT WE OFFER

• Manageable Caseload
• Work-Life Balance
• Work From Home Program (up to 2 days per week upon eligibility)
• Office Within Walking Distance of The Old Market
• Free On-Site Fitness Facility
• Garage Parking

BENEFITS

• Paid Time Off
• Paid Holidays
• Retirements Savings Match
• Group Health Insurance (Medical, Dental, and Vision)
• Life and AD&D Insurance
• Long Term Disability Insurance
• Accident and Critical Illness Insurance
• Flexible Savings Accounts
• Paid Community Volunteer Day
• Employee Assistance Program
• Tuition Reimbursement Program
• Employee Referral Program
• Diversity, Equity and Inclusion Program

ABOUT US

With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.

At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace - something we truly value. We’ve created an approachable and collaborative atmosphere. Here you’ll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.