Claims Processor

PENNYMAC; Virginia Colony (CA); On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Wellness programs

401k match

Tuition assistance

Philanthropy programs

Job summary

Pennymac is seeking a Claims Processor to support post-sale functions within our mortgage servicing framework. You will handle eviction, property maintenance, title conveyance, and claim reconciliation, ensuring accuracy and compliance with GSE and insurer guidelines.

The role emphasizes data-driven work and adherence to established processes.

Qualifications

• High School Diploma or GED required.
• 1+ years of relevant work experience preferred.
• Familiar with GSE and Insurer servicing guidelines.
• Proven aptitude for data, reporting, and working with numbers.

Responsibilities

• Perform post-foreclosure servicing functions per guidelines (eviction, property maintenance, title conveyance) during REO.
• File claims for reimbursement of expenses.
• Reconcile claim proceeds.
• File supplemental claims as needed.
• Ensure data accuracy.
• Perform other related duties as required.
• Demonstrate behaviors aligned with company values.

Skills

Data analysis

Excel

Word

GSE/insurer servicing knowledge

Education

High School Diploma / GED

Tools

Excel

Word

Job description

PENNYMAC

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

The Claims Processor will take direction from the department supervisor for post-sale functions, such as: evictions, property maintenance, conveyance of title, title delivery, and adherence to GSE servicing requirements during the REO process. As the Claims Processor, you will be responsible for filing MI, investor, and insurer claims timely and accurately, providing all back-up as requested, and the reconciliation and posting of claim proceeds.

The Claims Processor will:

• Perform post-foreclosure servicing functions as required by MI, investor, insurer, and internal guidelines including: eviction management, property inspection and maintenance, conveyance of title, title delivery, maintenance of HOA, taxes, and property insurance during the GSE REO process
• File claims for reimbursement of expenses
• Reconcile claim proceeds
• File supplemental claims as needed
• Ensure data accuracy
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

What You’ll Bring

• High School Diploma / GED
• 1+ years of relevant work experience
• Default-related experience preferred
• Demonstrated aptitude for data, reporting, and working with numbers, desired
• Familiar with GSE and Insurer servicing guidelines
• Must be highly proficient in Excel and Word

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home

Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information

Compensation

• Lower in range - Building skills and experience in the role
• Mid-range - Experience and skills align with proficiency in the role
• Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary

$39,000 - $55,000

Work Model

OFFICE