Claims Operations Specialist

ISC (Integrated Specialty Coverages, LLC); Carlsbad (CA); On-site; USD 34,440 - 39,950; Full time

Benefits offered by this job

Employee Ownership Program

401(k) Plan with company match

Health Savings Account

Work from home reimbursement

Job summary

A growing insurtech firm in Carlsbad, CA is seeking a Claims Operations Specialist to support operations and training within the claims department. Candidates should have at least 3 years of claims experience, proficiency in Excel, and excellent communication skills. This role offers a competitive hourly pay range of $25 to $29 and comprehensive benefits including a 401(k) plan with match and health insurance.

Qualifications

• 3+ years of experience in claims operations.
• Proficient in using Excel for reports and data management.
• Strong written and oral communication skills.

Responsibilities

• Support all operations of Golden State Claims Adjusters.
• Assist in training claims staff and maintaining training logs.
• Prepare weekly reports and assist with department audits.

Skills

Claims experience

Proficient in Excel

Communication skills

Prioritization

Job description

Overview

Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.

Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.

Job Summary

The Claims Operations Specialist role is to support all operations of Golden State Claims Adjusters and also be a resource for all training and department needs.

Responsibilities

• Supports all GSCA operations
• Assists management in training claims staff
• Maintains training logs
• Supports claims organization in audit preparation
• Runs weekly reports and additional reports as necessary
• Liaison with Accounting Department and Data Reporting
• Assists in processing payments
• Assists with drafting departmental procedures
• Maintains DOI Log
• Legal X point person for litigation management compliance
• Maintains additional data logs as necessary
• Monitors claims bank accounts and funding
• Oversees Third Party Administrative support
• Supports claims adjuster and management staff as needed

Minimum Qualifications

• 3+ years of Experience in Claims
• Proficient in Excel
• High level written and oral communication skills
• Able to balance competing priorities
• Willing to report onsite in our Carlsbad, CA office

The starting hourly pay scale for this position is listed below. Actual starting pay will be based on factors such as skills, qualifications, training, and experience. In addition, the company offers comprehensive benefits including medical, dental and vision insurance, 401(k) plan with match, paid time off, and other benefits.ISC's salary ranges are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

National Pay Range: $25 USD - $29 USD

Benefits

• Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
• Owner Referral Program
• Work from home reimbursement for remote/hybrid roles
• Canary emergency financial assistance program
• Life/AD&D Insurance
• Confidential, Employee Assistance Program
• Health Savings Account, includes company contribution
• Short-term disability
• Voluntary benefits - supplemental accident, critical illness, hospital insurance
• 401(k) Plan with company match contribution
• Addition Wealth Financial Wellness Program

Applicants may contact the ISC HR department via e-mail or phone to request and arrange for an accommodation that will allow the applicant to successfully complete the application process. Applicants needing assistance may request accommodation at any time. Please contact ISC at [e-mail] or 760-599-7242.

ISC believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude, and fostering a collaborative and mutually supportive environment.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.

Must be legally authorized to work in the United States.

ISC participates in the Federal E-Verify program