Administrative Assistant I (Claims)

ISC (Integrated Specialty Coverages, LLC); San Marcos (CA); In loco; USD 28.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee Ownership Program

Owner Referral Program

Work from home reimbursement forRemote

Canary emergency financial assistance

Life/AD&D Insurance

Confidential, Employee Assistance

Health Savings Account

Short-term disability

Voluntary benefits

401(k) Plan with company match

Wealth Financial Wellness Program

Descrizione del lavoro

Integrated Specialty Coverages, LLC (ISC) is seeking an Administrative Assistant for Golden State Claims Adjusters to support the claims department with clerical, data entry, mail, and receptionist duties. This onsite role will report to the Carlsbad office five days a week.

As part of the team, you will set up new claims, code losses, track assignments, process mail, answer phones, assist adjusters, and perform basic reporting.

Competenze

• High School Diploma or GED is required.
• At least 1 year of customer service experience.
• Experience in commercial insurance is a plus, but not required.
• Proficient with Microsoft Office products.
• Willing to report onsite in Carlsbad five days a week.

Mansioni

• Set up new claims by taking calls, emails, and faxes with loss information and input into an electronic claim file.
• Set up and code new losses; track assignments and closings.
• Process incoming and outgoing mail and match to claim files.
• Answer inbound calls from insureds, claimants, brokers and others; direct or respond as needed.
• Process payments to vendors and manage basic claim file documentation.
• Enter new contacts (W-9 processing) and assist in sharing claim files with attorneys.
• Provide basic reporting and assist adjusters with policy copies and document transfers.

Conoscenze

Customer service

Microsoft Office

Learn claims software

Onsite work Carlsbad

Formazione

High School Diploma or GED

Strumenti

Claims software

Descrizione del lavoro

Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.

Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.

Job Summary

As an Administrative Assistant for Golden State Claims Adjusters, you will assist the claims department and claims adjusters with clerical, data entry, mail, and receptionist duties. These duties include setting up new claims, sending out letters, processing incoming and outgoing mail, answering phones, and providing clerical support as needed.

This role will report onsite in our Carlsbad office 5 days a week. Onsite attendance is required.

Position Responsibilities

• Set up new claims by taking incoming calls, emails and faxes containing new loss information and input the information and match it with a policy to create an electronic claim file
• Set up and code new losses
• Track new assignments and closings
• Process incoming and outgoing mail and match to existing claim files
• Answer inbound phone calls from insureds, claimant, brokers and other constituents and assist in directing them to the appropriate parties or answer any questions
• Distribute incoming faxes and voicemails appropriately
• Process payments to vendors
• Enter new contacts (w-9 processing)
• Download and send claim files to attorneys upon request
• Basic reporting
• Assist adjusters with certified copies of policies, printing and mailing of letters, downloading documents into claim file, sending electronic copies of claim files to third parties

Minimum Qualifications

• High School Diploma or general education degree (GED); or one year of related experience and/or training
• Minimum one year of customer service experience required
• Experience in the commercial insurance industry is a plus, but not required
• Experience using Microsoft Office products
• Ability to learn claims software and other necessary tools
• Willing to report onsite in Carlsbad 5 days a week

The starting hourly pay scale for this position is listed below. Actual starting pay will be based on factors such as skills, qualifications, training, and experience. In addition, the company offers comprehensive benefits including medical, dental and vision insurance, 401(k) plan with match, paid time off, and other benefits.ISC's salary ranges are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

National Pay Range: $20.49 USD - $25.61 USD

Benefits of Working at ISC

• Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
• Owner Referral Program
• Work from home reimbursement for remote/hybrid roles
• Canary emergency financial assistance program
• Life/AD&D Insurance
• Confidential, Employee Assistance Program
• Health Savings Account, includes company contribution
• Short-term disability
• Voluntary benefits - supplemental accident, critical illness, hospital insurance
• 401(k) Plan with company match contribution
• Addition Wealth Financial Wellness Program

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.

Must be legally authorized to work in the United States.

ISC participates in the Federal E-Verify program