Claims Operations Associate — QA, System Testing & Data Entry

Hamilton; Richmond (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Matching 401K plan

Generous time off

Additional leave for personal interests

Job summary

A specialty insurance company in Richmond, VA, is seeking a Claims Technician to support their Claims Operation. The role involves ensuring timely and accurate execution of administrative functions, collaborating with teams, and conducting quality assurance. Ideal candidates will possess strong communication skills and effective organizational abilities. The company offers a competitive salary, annual performance bonuses, and comprehensive benefits including a matching 401K plan and generous time off.

Responsibilities

• Obtain, organize, prepare, and maintain quarterly audit evidence and reports for compliance.
• Collaborate with Internal Audit and Claims Management.
• Assist claims management in testing new systems.
• Conduct quality assurance testing on claim files.
• Input claims payment requests into finance applications.
• Create outgoing exports of claims documents.
• Review and set up claim files for incoming losses.
• Provide backup support for processing claims mail.
• Participate in additional Claims Operations tasks as needed.

Skills

Strong written and verbal communication skills

Proficiency in typing and data entry

Excellent organizational and time management skills

Effective team player

Ability to work within tight deadlines

Job description

A specialty insurance company in Richmond, VA, is seeking a Claims Technician to support their Claims Operation. The role involves ensuring timely and accurate execution of administrative functions, collaborating with teams, and conducting quality assurance. Ideal candidates will possess strong communication skills and effective organizational abilities. The company offers a competitive salary, annual performance bonuses, and comprehensive benefits including a matching 401K plan and generous time off.