Claims Operations Associate

Everest Group; New Jersey; Hybrid; USD 43,000 - 55,000; Full time

Job summary

Everest Insurance Company in Warren, NJ is seeking a Claims Operations Associate I to join our Claims Operations team. This hybrid role supports day-to-day claims processing, data management, payment processing, and cross-functional projects to modernize the claims function.

Responsibilities include initial claims intake, diary management, vendor coordination, and delivering strong customer service. Bachelor’s degree or equivalent experience preferred; AI tools may be used to improve efficiency.

Qualifications

• Bachelor’s degree or equivalent work experience.

Responsibilities

• Handle initial claims intake and setup.
• Process payments and financial transactions.
• Ongoing claim file maintenance including diary management.
• Create and maintain spreadsheets and databases.
• Assist colleagues with operational tasks and special projects.
• Provide customer service support via calls and emails.

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

## Claims Operations AssociateApply: Warren, NJ: Full time: Posted Today: R7497Title:Claims Operations AssociateCompany:Everest Insurance CompanyJob Category:ClaimsJob Description:**About Everest:** Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.**Job Summary:** We’re looking for a Claims Operations Associate I to join our growing Claims Operations team. This role offers the opportunity to work closely with Claims professionals across the organization while supporting both day-to-day operations and strategic transformation initiatives. You’ll help keep critical processes moving, collaborate on projects designed to improve how we work, and contribute to the continued growth and modernization of the Claims function. The role reports to the Director, Claims Operations. This is a hybrid position based in Warren, NJ working 3 days onsite, 2 remote. **Responsibilities:**Support the Claims organization with initial claims intake and set up, financial processes, customer service, data management, vendor management, and special projects as needed.* Oversee payment queues for assignment* Processing payments and other financial transactions* Ongoing claim file maintenance including diary management* Create and maintain spreadsheets and databases* Assist colleagues with a variety of operational functions as needed, including processing and indexing of mail as well as special projects* Customer service support including answering calls and responding to email inquiries as needed* Perform quality control and oversight of outside vendors* Provide support to Claims professionals**Qualifications, Education & Experience:*** Bachelor’s degree or equivalent work experience* Property and casualty insurer and Claims-related experience are desired, but not required**Knowledge, Skills & Competencies:*** Ability to stay focused and complete work* Issue resolution, problem solving, and creativity* Strong organizational and task completion skills* Strong work ethic* Strong verbal and written communication and interpersonal skills, as well as a positive attitude* Excellent customer service skills, including follow-through on and communication about action items, task completion and/or issues which remain unresolved* Ability to work well in a professional, team-oriented environment* Computer proficiency in Microsoft Office (Word, Excel Suite skills and PowerPoint)* Leverage AI and emerging technologies to improve claims processes, efficiency, informed decision-making, and customer outcomes.The base salary range for this position is $43,000-$55,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location. All offers include access to a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). #LI-KG1 #LI-Hybrid*What if I don’t meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.*