Claims Managers

DMN Transport; Woodridge (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

A transportation company located in Woodridge, IL, is seeking an experienced Claims Manager / Driver Trainer. The ideal candidate will manage insurance claims and coach drivers to enhance safety and accountability. Responsibilities include overseeing auto liability and cargo claims, conducting training sessions, and ensuring compliance with DOT regulations. The role requires strong communication and organization skills, along with a proactive mindset. This position is critical for reducing accidents and improving overall safety performance.

Qualifications

• Prior experience in claims, safety, driver training, or risk management within trucking or transportation.
• Strong understanding of DOT/FMCSA regulations.
• Excellent organization, documentation, and communication skills.
• Ability to handle difficult conversations professionally.
• Comfortable working in a fast‑paced, accountability‑driven environment.

Responsibilities

• Manage all auto liability, cargo, and physical damage claims.
• Communicate with insurance carriers and adjusters.
• Conduct one‑on‑one driver coaching and training.
• Monitor driver behavior using telematics.
• Ensure compliance with company safety policies.
• Document training, follow-ups, and performance improvements.
• Support new driver onboarding and safety training.
• Monitor driver behavior using telematics and camera systems; ensure DOT compliance.

Skills

Claims management

Driver training

Safety compliance

Communication skills

Risk management

Conflict handling

Tools

Telematics systems

Lytx

Motive

Job description

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We are seeking an experienced Claims Manager / Driver Trainer to manage insurance claims and actively coach drivers to reduce accidents, improve safety performance, and protect the company from preventable losses.

This role is ideal for someone who is proactive, organized, and comfortable holding drivers accountable while also helping them improve through coaching and training.

About the Role

As the Claims Manager / Driver Trainer, you will oversee auto liability, cargo, and physical damage claims while delivering driver coaching programs that enhance safety and reduce incidents.

Key Responsibilities

• Claims Management
  • Manage all auto liability, cargo, and physical damage claims from reporting to resolution.
  • Communicate with insurance carriers, adjusters, and internal teams.
  • Maintain accurate claim documentation, reports, and timelines.
  • Track claim trends and assist with insurance renewals.
• Driver Coaching & Training
  • Review accidents, safety events, and telematics data.
  • Conduct one‑on‑one driver coaching and remedial training.
  • Document training, follow‑ups, and performance improvements.
  • Support new driver onboarding and safety training.
• Safety & Compliance
  • Monitor driver behavior using telematics and camera systems.
  • Ensure compliance with company safety policies and DOT regulations.
  • Identify at‑risk drivers early and escalates concerns when necessary.
  • Assist during audits, inspections, and safety reviews.

Qualifications

• Prior experience in claims, safety, driver training, or risk management within trucking or transportation.
• Strong understanding of DOT/FMCSA regulations.
• Excellent organization, documentation, and communication skills.
• Ability to handle difficult conversations professionally.
• Comfortable working in a fast‑paced, accountability‑driven environment.

Preferred Qualifications

• Experience with telematics or camera‑based safety systems (Samsara, Lytx, Motive, etc.).
• Previous driver training or coaching experience.

What We’re Looking For

• Solution‑oriented.
• Detail‑driven and consistent.
• Comfortable enforcing standards.
• Focused on prevention.

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