Claims Manager

Brown & Brown; Tacoma (WA); On-site; USD 43,050 - 56,288; Full time

Benefits offered by this job

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance

Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement

Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services

Paid Time Off, Holidays, Preferred Partner Discounts

Job summary

Brown & Brown is seeking a Workers' Compensation Claim Manager in Tacoma, WA. The role involves managing client relationships, ensuring compliance with Labor & Industries regulations, and providing risk management consulting. Ideal candidates have experience in Washington workers' compensation and strong analytical skills, and will be responsible for coordinating client deliverables and supporting service tasks.

The position offers a pay range of $31.25 - $40.86 hourly and includes comprehensive health, financial, and wellness benefits.

Qualifications

• Experience with Washington workers' compensation is preferred.
• Experience with the commercial insurance industry basics is preferred.
• Ability to work well in a team environment.

Responsibilities

• Develop and maintain primary relationships with clients.
• Provide consulting on risk management and cost containment.
• Coordinate contracts and applications for renewal/enrollment.
• Collaborate on return-to-work program implementation.

Skills

Excellent oral and written communications skills

Analytical and detail-oriented

Good people skills

Proficient with Microsoft Tools (Excel, PowerPoint)

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Workers' Compensation Claim Manager to join our growing team in Tacoma, WA!

The WC Claims Manager will have the primary responsibility for renewal contracts, client deliverables, and consulting services for a book of business. The position requires a working knowledge of Labor & Industries regulations and rating rules.

How You Will Contribute

• Responsible for development and maintenance of primary relationship with clients
• Provide consulting on risk management and cost containment members for customers in the assigned book of business.
• Coordinate and collect contracts and applications as needed for renewal/enrollment of customers.
• Assist with and collaborate with team on return-to-work program implementation for customers.
• Coordinate customer access to safety and loss control resources offered by Brown & Brown.
• Work closely with Claim Managers and WC Analysts regarding customer service needs.Prepare client deliverables and support service tasks for a book of business
• Keep abreast of developments in state statutes and their impact on our L&I clients
• Consistently meet all Brown & Brown established quality control procedures and timelines
• Actively participate in social, civic, and trade organizations to represent Brown & Brown's community/client commitment
• Maintain accurate and timely documentation of communications and insurance documents as required

Skills & Experience to Be Successful

• Experience with Washington workers' compensation (preferred)
• Experience with commercial insurance industry basics (preferred)
• Excellent oral and written communications skills.
• Analytical, detail-oriented, with a commitment to accuracy. Must be able to self-check work.
• Good people skills and ability to work well in a team environment.
• Highly organized and deadline focused.
• Proficient with Microsoft Tools, Outlook, Word, especially Excel and PowerPoint.

Pay Range

$31.25 - $40.86 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.