Claims Major Case Director

IAT Insurance Group; United States; Hybrid; USD 93,000 - 130,000; Full time

Benefits offered by this job

Hybrid work environment

26 PTO Days + 12 Holidays

401(k) match & Profit Sharing

Educational Assistance Program

Mentorship Program

Healthcare and Wellness Programs

Performance-based bonuses

Job summary

IAT Insurance Group seeks a Major Case Unit Director to lead complex claims handling with exposure above $250,000 on a national basis. Roles include managing investigators, defense counsel, and litigation strategy, reporting to reinsurers, and collaborating with Underwriting.

Hybrid work setup with in-office Mon-Wed and remote Thu-Fri; fully remote considered for ideal candidates. Minimum 12 years claims experience with GL and Commercial Auto, CPCU preferred; travel ~4 days/month; licensure

Qualifications

• Bachelors’ degree with a minimum of 12 years of claims handling experience in the insurance industry or equivalent.
• At least 8 years General Liability claim experience, plus Commercial Auto handling, with exposure $250,000+ including primary and excess losses.
• Excellent coverage analysis skills with experience drafting coverage position correspondence.
• Experience handling litigated files and directing defense counsel.
• Authorized to work in the United States; VISA sponsorship not required now or in the future.

Responsibilities

• Handles highly complex exposure claims based on Claim Guidelines.
• Directs and manages independent investigators, appraisers, and experts; selects and manages defense counsel and budgets; attends mediations and trials.
• Reports to reinsurers as required by reporting guidelines; maintains contact with Underwriting partners; escalates Time Limit Demands to management.
• Assists Senior Claim specialists with analysis of claim issues; verifies coverage for reported losses; establishes 24-hour stakeholder contact throughout the claim life.
• Negotiates settlements within designated authority; manages Vendors/Counsel and drafts coverage letters; maintains licenses as required.

Skills

Leadership

Negotiation

Analytical thinking

Travel ability

Licensure compliance

Data analysis

Education

Bachelor's degree

High school diploma + 16 years experience

Job description

IAT Insurance Group has an immediate need for a Major Case Unit Director that can report to one of the following IAT locations:

• Cheshire, Connecticut
• Raleigh, North Carolina
• Naperville, Illinois
• Rolling Meadows, Illinois
• Sarasota, Florida
• Alpharetta, Georgia
• Virginia Beach, Virginia
• Scottsdale, Arizona
• Spring, Texas

This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

While we prefer candidates to work from one of our listed IAT office locations, we’re open to considering fully remote arrangements for the ideal candidate.

This role is a true complex claims handling role that is tasked with managing those claims that are most complex and have the greatest financial exposure under our commercial liability policies.The ideal candidate for this role will be an experienced claim professional with extensive experience handling construction defect and general liability claims including, premises and liquor liability, as well as auto and trucking claims on a national basis with value in excess of $250,000.

Responsibilities:

• Handles highly complex exposure claims based on Claim Guidelines.
• Directs and manages use of independent investigators, appraisers, and experts. Selects, directs and manages defense counsel including approval of budgets Develops litigation/file disposition strategy. Attends mediations, settlement conferences and trials.
• Reports to reinsurers as required by reporting guidelines.
• Requires interaction and alerts with our Underwriting business partners.
• All Time Limit Demands to be escalated to management.
• Assist Sr. Claim specialists with analysis of claim issues as needed.
• Verifies/analyzes applicable coverage for the reported loss.
• Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file.
• Investigates each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing and analyzing reports and related bills.
• Identifies and addresses subrogation/contribution/SIU opportunities.
• Sets accurate/timely loss/expense reserves in compliance with Claim Guidelines.
• Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
• Selects, directs and manages Vendors/Counsel including approval of defense budgets.
• Negotiates directly with claimants and claimant attorneys upon receipt of critical information.
• Drafts correspondence, including but not limited to, coverage letters to stakeholders as required.
• Maintains resident/nonresident adjuster licenses as required.
• Performs other duties as assigned.

Qualifications:

Must have:

• Bachelors’ degree with a minimum of 12 years of claims handling experience in the insurance industry or equivalent.
• Equivalent is defined as high school diploma and 16 years of relevant experience.
• At least 8 years General Liability claim experience as well as Commercial Auto handling, which focused on claims with an exposure of $250,000 or more including both primary and excess losses.
• Excellent coverage analysis skills with experience in drafting coverage position correspondence.
• Extensive experience working with general liability, construction defect, garage, commercial trucking as well as identifying coverage issues.
• Experience handling litigated files and direction of defense counsel.
• Excellent negotiation skills which would be handled primarily by the file handler.
• Ability to travel, average 4 days a month.
• Licensure as required by respective states.
• Ability to analyze data, utilize sound judgment to draw conclusion and make supported decisions.
• Authorized to work in the United States and must note require, now or in the future, VISA sponsorship for employment purposes

Preferred to have:

• CPCU and other insurance related studies
• Construction Defect claim handling experience

Compensation:

Please note, that the annual gross salary range associated with this posting is $92,800 – $130,000.Actual salaries will vary based on factors such as a candidate’s qualifications, skills, competencies, and geographical location related to this specific role. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more.

To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. I_nsurance_ A_nswers_ T_ogether_ is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

• 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.