Claims Internship: Investigate, Resolve & Learn Insurance

Auto-Owners Insurance; Jackson (TN); On-site; USD 20,000 - 29,000; Full time

Job summary

Auto-Owners Insurance in Jackson, TN invites a motivated student to join as a Summer 2027 Claims Representative Intern. You will investigate facts, study policies, assess loss, and help determine coverage while supporting agents and policyholders.

You must be enrolled in college, with strong written and verbal communication, the ability to resolve complex issues, and solid data interpretation. The role emphasizes on-site investigations and timely, accurate claims payments.

Qualifications

• Currently enrolled and entering junior or senior year in college.
• Above-average communication skills (written and verbal).
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments.
• Detail-oriented.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying policies, endorsements and forms.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Skills

Communication

Issue resolution

Data interpretation

Multitasking

Attention to detail

Education

Junior or Senior college student

Job description

Auto-Owners Insurance in Jackson, TN invites a motivated student to join as a Summer 2027 Claims Representative Intern. You will investigate facts, study policies, assess loss, and help determine coverage while supporting agents and policyholders.

You must be enrolled in college, with strong written and verbal communication, the ability to resolve complex issues, and solid data interpretation. The role emphasizes on-site investigations and timely, accurate claims payments.