Claims Intern - Summer 2027

Indiana Farm Bureau Insurance; Indianapolis, Northern (IN, KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Indiana Farm Bureau Insurance in Indianapolis offers a part-time internship in the Claims department, focusing on Auto Total Loss support and training in policies, workflows, and industry terminology. You will assist with day-to-day claims operations and gain hands-on experience in a licensed, real-world environment.

Ideal candidates study Insurance, Business, Agriculture, or related fields and bring strong communication skills and MS Office proficiency.

Qualifications

• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to organize information and manage multiple priorities.
• Proficiency in Microsoft Office applications, particularly Excel, Word and Outlook.
• Ability to review and interpret detailed information with accuracy.
• Strong attention to detail and commitment to quality work.

Responsibilities

• Gain hands-on exposure evaluating vehicle losses and supporting real claims operations.
• Review vehicle photographs and information to assist with valuations.
• Support projects that improve workflow and customer service.
• Collaborate across departments to gain broader exposure.
• Develop analytical and professional skills for a career in insurance.

Skills

Analytical skills

Communication

Organization

MS Office

Detail-oriented

Data interpretation

Education

High School or better

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Description

What You'll Do

Claims Associate Training & Development

• Auto insurance policies and coverages
• Claims processes and workflows
• Industry terminology
• Claims systems and technology
• Overall claims operations

Auto Total Loss Support

• Reviewing vehicle photographs and available information to evaluate vehicle damage
• Assisting with Total Loss Valuations
• Supporting administrative and operational tasks that contribute to the team's day-to-day efficiency
• Assisting with projects that help improve workflow and customer service

Cross-Department Claims Exposure

Depending on business needs, interns may also have opportunities to support projects and initiatives across other areas of the Claims Department, gaining broader exposure to multiple lines of business.

Preferred Majors

• Insurance/Risk Management, Business, Agriculture, or another related field of study.

Preferred Skills

• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Ability to organize information and manage multiple priorities
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook
• Ability to review and interpret detailed information with accuracy
• Strong attention to detail and commitment to quality work

Desired Characteristics

Successful candidates will demonstrate:

• Curiosity and a desire to learn
• Dependability and accountability
• A detail-oriented and thorough approach to work
• Comfort in asking questions and seeking clarification
• Sound judgment and strong critical thinking skills
• Adaptability and a willingness to take on new responsibilities
• Professionalism and the ability to interact effectively with a variety of individuals
• Receptiveness to feedback and a commitment to continuous improvement

Join our Claims team and gain hands-on experience evaluating vehicle losses, supporting real claims operations, and developing the analytical and professional skills needed to launch your career.

#HO #IN #LI-LL1

Qualifications

Education

Required

• High School or better

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Category: Individual Contributor

Job Type: Part-Time

225 S East St

Indianapolis, IN, USA, 46202