Claims Intake/Admin Assistant

Claims Resolution Corporation Inc.; Egg Harbor Township (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision insurance

401(k)

HRA & FSA

Group life, STD, and LTD insurance

Job summary

Claims Resolution Corporation, Inc. is seeking a detail-oriented Claims Intake/Administrative Assistant to enter new claims, support adjusters, and handle mail and client inquiries.

The role focuses on precise data entry, efficient processing, and ensuring timely service to clients in a fast-paced environment. The ideal candidate will have strong organizational skills, excellent communication, and proficiency with Word and Excel, with experience in claims software considered a plus.

Qualifications

• Associate’s degree preferred.
• Attention to detail is critical in this role.
• Strong organizational and time-management skills.
• Excellent verbal and written communication.
• Proficient in Microsoft Word, Excel, and internet navigation; experience with claims software is a plus.
• Ability to work both independently and collaboratively.

Responsibilities

• Answer incoming calls and serve as the first point of contact for reported claims.
• Accurately enter new claims into the system and assign to the appropriate adjuster.
• Collect and process documentation via phone, email, and fax.
• Perform thorough data entry for first reports of injury with extreme attention to detail.
• Confirm insurance coverage and elevate claims as needed based on injury severity.
• Respond to client inquiries and route questions to the appropriate team members.
• Support supervisors with administrative tasks and other claim-related duties such as printing and mailing letters.
• Handle additional administrative responsibilities such as processing mail and paying legal invoices.
• Assist with special projects or other tasks as assigned.

Skills

Attention to detail

Organizational skills

Communication

Word

Excel

Claims software

Independent & collaborative

Internet navigation

Education

Associate degree preferred

Tools

Microsoft Word

Excel

Claims software

Job description

Job Title

Claims Intake/Administrative Assistant

Job Summary

We are seeking a highly detail-oriented individual to join our team as a Claims Intake/Administrative Assistant. This role is primarily focused on accurate and timely data entry, supporting claims processing, processing mail, and providing excellent client service. You’ll be the first point of contact for new claims, responsible for inputting critical information into our systems, assisting adjusters, and helping keep the claims process running smoothly.

Key Responsibilities

• Answer incoming calls and serve as the first point of contact for reported claims.
• Accurately enter new claims into the system and assign to the appropriate adjuster.
• Collect and process documentation via phone, email, and fax.
• Perform thorough data entry for first reports of injury with extreme attention to detail.
• Confirm insurance coverage and elevate claims as needed based on injury severity.
• Respond to client inquiries and route questions to the appropriate team members.
• Support supervisors with administrative tasks and other claim-related duties such as printing and mailing letters.
• Handle additional administrative responsibilities such as processing mail and paying legal invoices.
• Assist with special projects or other tasks as assigned.

Qualifications

• Associate’s degree preferred.
• Exceptional attention to detail-accuracy is critical in this role.
• Strong organizational and time management skills.
• Excellent verbal and written communication.
• Proficient in Microsoft Word, Excel, and internet navigation; experience with claims software is a plus.
• Ability to work both independently and collaboratively.

Employee Benefits

We offer a comprehensive benefits package, including:

• Paid time off
• Medical, dental, and vision insurance
• 401(k)
• HRA & FSA
• Group life, STD, and LTD insurance, and more!

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.

Claims Resolution Corporation, Inc. is an Equal Opportunity Employer, providing employment opportunities to all qualified individuals regardless of race, creed, color, sex, sexual orientation, religion, national origin, age, disability, or any other basis prohibited by law.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.