Claims & Expense Associate

Food Export; Philadelphia (Philadelphia County); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Food Export is seeking a detail-oriented Claims & Expense Associate to join our Philadelphia team. You will review reimbursement claims, verify documentation, and support program operations behind the scenes.

This role blends claims processing with participant support; you’ll collaborate across teams, track activities, and help qualify program participants while learning new systems. Ideal candidates have 0-2 years of related experience and strong Excel skills.

Qualifications

• Associate’s or Bachelor’s degree, or equivalent experience.
• 0-2 years of professional, internship, administrative, customer service, finance, or program support experience.
• Strong Microsoft Office skills, especially Excel.
• Experience reviewing documents, managing data, or supporting administrative processes is a plus.

Responsibilities

• Review and process reimbursement claims and supporting documentation.
• Communicate with program participants to obtain information and answer questions.
• Verify documentation for completeness and accuracy.
• Assist with participant qualification activities, including company research and document review.
• Support administration of program proposals and related program activities.
• Track program participation and activity engagement.
• Maintain accurate records and reports.
• Collaborate with teams across the organization to keep programs running smoothly.

Skills

Detail orientation

Professional communication

Multitasking

System learning

Initiative

Education

Associate’s or Bachelor’s degree

Tools

Microsoft Office

Excel

Job description

Organization: Food Export - Midwest & Food Export - Northeast

Location: Philadelphia, Pennsylvania

Food Export is looking for a Claims & Expense Associate to join our team! This role is a unique blend of claims processing, program administration, and participant support. You’ll play an important role in helping U.S. food and agricultural companies access funding and programs that support their growth in international markets.

No two days are exactly the same. One day you may be reviewing reimbursement documentation and verifying claim submissions, while the next you’re helping qualify program participants, tracking activities, or supporting program operations behind the scenes.

What You’ll Do

• Review and process reimbursement claims and supporting documentation.


• Communicate with program participants to obtain information and answer questions.


• Verify documentation for completeness and accuracy.


• Assist with participant qualification activities, including company research and document review.


• Support administration of program proposals and related program activities.


• Track program participation and activity engagement.


• Maintain accurate records and reports.


• Collaborate with teams across the organization to keep programs running smoothly.

We’re Looking for Someone Who

• Loves details and staying organized.


• Enjoys problem-solving and figuring things out.


• Communicates professionally and confidently with a variety of people.


• Can manage multiple priorities and deadlines.


• Is comfortable learning new systems and processes.


• Takes initiative and isn’t afraid to ask questions.

Qualifications

• Associate’s or Bachelor’s degree, or equivalent experience.


• 0-2 years of professional, internship, administrative, customer service, finance, or program support experience.


• Strong Microsoft Office skills, especially Excel.


• Experience reviewing documents, managing data, or supporting administrative processes is a plus.

Why Food Export?

At Food Export, our work helps U.S. food and agricultural companies grow their businesses around the world. We are a collaborative, mission-driven organization that values teamwork, professional growth, and continuous improvement.

Applicants must be legally eligible to work in the United States. At this time, we are unable to sponsor or take over sponsorship of an employment visa, including H-1B visas.

Food Export-Northeast/Midwest is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and do not discriminate against applicants or employees based on citizenship, immigration status, national origin, or any other protected category under federal, state, or local law.

Food Export-Midwest and Food Export-Northeast prohibits discrimination in all its programs and activities on the basis of race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, familial/parental status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity. (Not all bases apply to all programs.) Persons with disabilities who require reasonable accommodations or alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact us. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online https://www.ascr.usda.gov/filing-program-discrimination-complaint-usda-customer.

Food Export-Midwest and Food Export-Northeast reserve the right to deny services to any firm or individual which, in the sole opinion of Food Export-Midwest and Food Export-Northeast, does not comply with FAS, MAP or Food Export-Midwest and Food Export-Northeast regulations or policies, or otherwise offer the best opportunity to achieve its mission of increasing food and agricultural exports. Submission of any false or misleading information may be grounds for rejection or subsequent revocation of any application or participation. Food Export-Midwest and Food Export-Northeast are equal opportunity employers and providers.