Claims Examiner II

Viva-Health; Birmingham (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Viva Health in Birmingham, AL is seeking a Claims Examiner II to administer claims adjudication in line with contractual agreements and Viva Health guidelines. The role includes assisting with reports, following up on routed claims, and meeting core hours of 8am–5pm, Monday–Friday, with overtime as needed.

The position supports claim processing accuracy, works with internal departments to resolve issues, and aims to meet performance and regulatory standards.

Qualifications

• At least 1–2 years of claims processing experience.
• 2 years of college or equivalent claims adjudication experience
• Ability to thrive in a production environment with measurable quality and quantity
• Demonstrate excellent customer service skills through written and verbal communication
• Organized, detail oriented, and skilled at prioritizing and multitasking
• Knowledge of ICD, CPT, and HCPCS
• Basic computer skills including Word, Excel, and Outlook

Responsibilities

• Adjudicate claims submitted by providers and members assigned via claims workflow.
• Reviewing claims for required information, pending claims when necessary, maintaining a follow-up system, and updating and releasing pending claims when indicated.
• Correctly match authorizations to ensure claims are processing appropriately based on established guidelines.
• Work with internal departments to resolve issues preventing claims from processing or enhancing processing capabilities.
• Meet and maintain performance and quality measurements as required by the department to meet regulatory compliance standards.

Skills

Customer service

Attention to detail

Communication skills

Teamwork

Time management

Problem solving

Education

2 years of college

Tools

Microsoft Word

Excel

Outlook

Claims Payment System

Job description

Bham-Corporate Office
Birmingham, AL 35203, USA

Description

Location: Birmingham, AL

Job Description

The Claims Examiner II will administer all claims adjudication processes in accordance with contractual agreements along with VIVA HEALTH guidelines. This position will assist with additional duties such as reports and following up with departments on routed claims. Must be available to work during the core hours of operation, 8am to 5pm Monday through Friday, and overtime as required.

Why VIVA HEALTH?

VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys.

VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare.

• Comprehensive Health, Vision, and Dental Coverage


• 401(k) Savings Plan with company match and immediate vesting


• Paid Time Off (PTO)


• 9 Paid Holidays annually plus a Floating Holiday to use as you choose


• Tuition Assistance


• Flexible Spending Accounts


• Community Service Time Off


• Life Insurance and Disability Coverage


• Employee Wellness Program


• Training and Development Programs to develop new skills and reach career goals


• Adjudicate claims submitted by providers and members assigned via claims workflow.


• Reviewing claims for required information, pending claims when necessary, maintaining a follow-up system, and updating and releasing pending claims when indicated.


• Correctly match authorizations to ensure claims are processing appropriately based on established guidelines.


• Work with internal departments to resolve issues preventing claims from processing or enhancing processing capabilities.


• Meet and maintain performance and quality measurements as required by the department to meet regulatory compliance standards.

REQUIRED:

• At least 1–2 years of experience with claims processing


• 2 years of college or equivalent claims adjudication experience


• Ability to thrive in a production environment where quality and quantity are highly measured, including recognizing and correcting quality errors


• Demonstrate excellent customer service skills through written and verbal communication


• Organized, detail oriented, and skilled at prioritizing and multitasking


• Ability to work in a team environment, remain flexible to changes, and recognize responsibilities, actively participate with others to accomplish assignments and achieve desired goals


• Knowledge of medical terminology, ICD, CPT, and HPCS


• Basic computer skills including Microsoft Word, Excel, and Outlook


• Understanding of Claims Payment System in order to process claims, prepare reports and correspondence

PREFERRED:

• Professional and/or hospital claims adjudication experience, preferably in the healthcare/medical field

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.