Claims Coordinator / Property Claims Handler - Manchester / Hybrid

www.topfinancialjobs.co.uk - Jobboard; Manchester (NC); Hybrid; USD 55,000 - 75,000; Full time

Job summary

A leading job board is seeking a Buildings Case Manager with expertise in managing insurance repair works. This hybrid role involves overseeing contractors, ensuring compliance, and improving processes. The ideal candidate will have strong communication skills and experience in insurance claims handling, with a competitive salary and benefits.

Benefits

Contributory pension

Life assurance

25 days holiday plus bank holidays

CSR volunteer days

Extensive employee assistance program

Qualifications

• Experience in insurance repair work is essential.
• Ability to manage challenging conversations and prioritize urgent repairs.
• Strong independent working skills and team collaboration.

Responsibilities

• Manage repair works with contractors following insurance claim approvals.
• Oversee repair processes and ensure SLA compliance.
• Conduct quality calls with policyholders and suggest process improvements.

Skills

Insurance claims handling

Technical building support

Appointment scheduling

Communication

Problem-solving

Job description

We are seeking a Buildings Case Manager with a background in insurance claims handling. This hybrid role involves managing repair works with the contractor network following insurance claim approvals.

Key responsibilities include appointing contractors, overseeing repair processes, validating estimates and final accounts, ensuring SLA compliance, and escalating issues. You will also communicate with stakeholders, conduct quality calls with policyholders, and suggest process improvements.

We are seeking someone with experience in insurance repair work, technical building support, and appointment scheduling. You must manage challenging conversations, prioritize urgent repairs, and work both independently and in a team.

There is a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program.

Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD-170. For all other vacancies, take a look at our website - (url removed)