- Conduct pre-pay and post-pay audits to ensure accurate claims payments and denials
- Ensure regulatory compliance and overall quality and efficiency by utilizing strong working knowledge of claims processing standards
- Work closely with delegated claim processor to ensure errors are reviewed and corrected prior to final payment
- Work assigned claim projects to completion
- Provide a high level of customer service to internal and external customers; achieve quality and productivity goals
- Escalate appropriate claims/audit issues to management as required; follow departmental/organizational policies and procedures
- Maintain production and quality standards as established by management
- Participate in and support ad-hoc audits as needed
- Perform other duties as assigned
Requirements
- Proficient in processing/auditing claims for Medicare and Medicaid plans
- Strong knowledge of CMS requirements regarding claims processing, especially regarding skilled nursing facilities and other complex claim processing rules and regulations
- Current experience with both Institutional and Professional claim payments
- Knowledge of automated claims processing systems
- Two (2) years’ experience with complex claims processing and/or auditing experience in the health insurance industry or medical health care delivery system
- Two (2) years’ experience in managed healthcare environment related to claims processing/audit
- Two (2) years’ experience with standard coding and reference materials used in a claim setting, such as CPT4, ICD10 and HCPCS
- Two (2) years’ experience with CMS requirements regarding claims processing; especially Skilled Nursing Facility and other complex claim processing rules and regulations
- Two (2) years’ experience processing/auditing claims for Medicare and Medicaid plans
- Coding certification preferred
- Hybrid role that may require 2-3 days per week onsite at the Franklin, TN office
- Ability to perform essential functions satisfactorily, with or without a reasonable accommodation
Core Competencies
Demonstrates expertise in processing and auditing claims for Medicare and Medicaid, with a strong understanding of CMS requirements and complex claim processing regulations. Proven ability to maintain quality standards and provide exceptional customer service in a managed healthcare environment.
Highest-signal resume keywords
- Claims Processing
- Medicare Auditing
- CMS Requirements
- CPT4 Coding
- ICD10 Coding
ATS Optimization Keywords
Hard Skills
- Claims Auditing
- Claims Processing
- Medicaid Claims
- Institutional Claims Payments
- Professional Claims Payments
- Automated Claims Processing SystemsStandard Coding
- HCPCS Coding
- Complex Claims Processing
- Quality Standards Maintenance
Soft Skills
- Customer Service
- Problem Solving
- Attention to Detail
- Communication
Certifications & Qualifications
Industry Keywords
- Health Insurance
- Managed Healthcare
- Skilled Nursing Facility
- Regulatory Compliance
- Audit Issues