Claims Assistant | Entry Level

Sedgwick; Alaska; On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K on day one

Job summary

Sedgwick in Alaska is seeking an entry-level position focused on providing excellent customer service and internal support to an assigned team. No prior experience required.

You will perform clerical tasks, enter new claims, manage correspondence, and help schedule appointments, with room to grow as you gain skills.

Sedgwick offers a comprehensive benefits package, on-the-job training, and opportunities for career advancement in a diverse workplace.

Qualifications

• High school diploma or GED required.
• Six (6) months of clerical or customer service experience or equivalent.
• Ability to perform office tasks and support the assigned team.

Responsibilities

• Sets up and enters new claims into the claims management system.
• Inputs and reviews notes/diaries in the claims management system as instructed.
• Processes mail, filing, faxing and photocopying.
• Prepares and sends letters, reports, and forms.
• Answers and initiates telephone calls and may provide customer service.
• Assists with distribution of computer reports and other tasks.

Skills

Customer service

Data entry

Clerical work

Education

High school diploma or GED

Tools

Claims management system

Job description

Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?

PRIMARY PURPOSE OF THE ROLE: To provide excellent customer service and internal support to an assigned team.

ARE YOU AN IDEAL CANDIDATE? To provide support to the claims staff and to perform other office tasks depending on the client program.

ESSENTIAL RESPONSIBILITIES MAY INCLUDE

• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Processes mail; handles filing, faxing and photocopying.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.

QUALIFICATIONS

• Education & Licensing: High school diploma or GED required.
• Experience: Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

TAKING CARE OF YOU

• Referral incentive program.
• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($20 - $21/hr). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.