Claims Assistant

CRC Group; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and disability insurance

401(k) with company match

Paid time off and holidays

Restricted stock units / DeferredComp

Job summary

CRC Group is seeking a Claims Assistant to provide administrative and operational support to the claims department. You will organize and maintain claim files, manage data entry, and facilitate timely processing while ensuring compliance with internal procedures.

Ideal candidates have a high school diploma and prior administrative experience in insurance or claims. Strong MS Office skills and attention to detail are essential for success in a fast-paced environment.

Qualifications

• Attention to detail in data entry and documentation management.
• Ability to prioritize tasks and work effectively in a fast-paced environment.
• Strong organizational and time management skills.

Responsibilities

• Assist in organizing and maintaining claim files and supporting documentation.
• Input and update claim information into internal systems accurately.
• Handle routine correspondence and follow-up requests related to claims status.
• Coordinate and schedule appointments, meetings, and follow-up tasks as required by claims staff.
• Ensure compliance with departmental guidelines and regulatory requirements.
• Assist in preparing reports and summaries for claims activity tracking.
• Provide general administrative and clerical support to the claims team.

Skills

Attention to detail

Data entry

Time management

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

MS Office

Job description

Regular or Temporary:

Regular

Language Fluency:

English (Required)

Work Shift:

1st Shift (United States of America)

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Please review the following job description:

CRC Group is a leading, independent pure-play brokerage and underwriting specialty insurance distributor. Our culture puts people first, prioritizing long-term relationships, ethical decision-making, and continuous improvement. As a result of listening to our employees, CRC Group earned a Top Workplaces USA award three years in a row based solely on employee feedback and CRC Group is currently Great Place To Work Certified! If you want to work for a company where employees are valued and growth is encouraged, CRC Group could be the place.

The Claims Assistant role is responsible for providing administrative and operational assistance to the claims department, including handling documentation, coordinating communications, and maintaining accurate records to ensure timely claim processing. This position supports claims adjusters and supervisors by facilitating workflow efficiency and compliance with internal procedures.

KEY RESPONSIBILITIES:

• Assist in organizing and maintaining claim files and supporting documentation.
• Input and update claim information into internal systems accurately.
• Handle routine correspondence and follow-up requests related to claims status.
• Coordinate and schedule appointments, meetings, and follow-up tasks as required by claims staff.
• Ensure compliance with departmental guidelines and regulatory requirements.
• Assist in preparing reports and summaries for claims activity tracking.
• Provide general administrative and clerical support to the claims team.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent is required.
• Prior administrative experience in insurance, claims, or a related field is preferred.
• Experience with document management and data entry systems is desirable.

CERTIFICATIONS / LICENSES / REGISTRATIONS

• No specific certifications, licenses, or registrations are required.

FUNCTIONAL SKILLS

• Attention to detail in data entry and documentation management.
• Ability to prioritize tasks and work effectively in a fast-paced environment.
• Strong organizational and time management skills.
• Proficiency in basic computer applications including MS Office Suite.
• Effective communication skills for internal and external interactions.

The annual base salary for this position is $60,000 - $80,000.

General Description of Available Benefits for Eligible Employees of CRC Group:

• Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match.
• CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more.
• Eligible positions may also qualify for restricted stock unitsand/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify