Claims Assistant

Palomar Holdings, Inc.; Mandeville (LA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

401k with employer contributions

PTO & Holidays

Professional development

Social events

Job summary

Palomar Holdings, Inc. is seeking a Surety Claims Assistant to support the claims department in Mandeville, Louisiana. The role emphasizes clerical and administrative duties, file management, and effective communication within a fast-paced environment.

Ideal candidates will have a high school diploma or higher, at least three years of related experience, and proficiency with Microsoft Office. This full-time, in-office position offers competitive benefits and growth opportunities with Palomar.

Qualifications

• At least three years of administrative, legal assistant, claims assistant, or general office experience.
• Proficiency with Microsoft Office including Outlook, Word, and Excel.
• Strong written and verbal communication skills and attention to detail.
• Ability to work full-time from Palomar's Mandeville, LA office.

Responsibilities

• Open, organize, and maintain surety claim files and related records.
• Prepare, process, and manage claims correspondence and other documentation.
• Answer telephone calls and emails, including responding to initial claim notices and inquiries.
• Process, distribute, and track incoming and outgoing department mail.
• Assist with processing claim payments and preparing and mailing claim checks.
• Maintain electronic and physical claim records in accordance with company procedures.
• Schedule meetings, conference calls, and other administrative activities for claims personnel.
• Assist with data entry and reporting as needed.
• Perform other administrative and clerical duties as assigned.

Skills

Administrative experience

Microsoft Office

Written and verbal communication

Attention to detail

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Claims management software

Job description

Palomar is a rapidly growing and innovative insurer focused on providing specialty insurance to residential and commercial customers. Palomar welcomes the best and brightest to our thriving team. Guided by an entrepreneurial spirit, Palomar is building a dynamic and diverse team.

Join a company built on a culture of agility, innovation and authenticity that delivers peace of mind and protection to individuals and businesses impacted by adversity.

Palomar is seeking a Surety Claims Assistant to join the claims department to provide clerical and administrative support. The ideal candidate will possess strong written and verbal communication skills, exceptional organizational abilities, and the ability to work independently while managing multiple priorities. This is a full-time, in-office position located in Mandeville, Louisiana.

What will you do:

• Open, organize, and maintain surety claim files and related records
• Prepare, process, and manage claims correspondence and other documentation
• Answer telephone calls and emails, including responding to initial claim notices and inquiries
• Process, distribute, and track incoming and outgoing department mail
• Assist with processing claim payments and preparing and mailing claim checks
• Maintain electronic and physical claim records in accordance with company procedures
• Schedule meetings, conference calls, and other administrative activities for claims personnel
• Assist with data entry and reporting as needed
• Perform other administrative and clerical duties as assigned

What we are looking for:

• High school diploma or equivalent required; Bachelor's degree, paralegal certificate, or related education preferred
• At least three 3 years of administrative, legal assistant, claims assistant, or general office experience required
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Strong attention to detail and accuracy
• Excellent organizational, written, and verbal communication skills
• Ability to prioritize tasks and meet deadlines in a fast-paced environment
• Ability to maintain confidentiality and exercise sound judgment
• Ability to work full-time from the company's Mandeville, Louisiana office

Preferred Qualifications

• Experience in insurance, surety, legal, or claims-related environments
• Experience reviewing and organizing legal, contract, or financial documents
• Familiarity with claims management software and electronic file management systems

We love people who want to:

• Build strong relationships through transparency, trust, and respect for each other.
• Work in an agile environment, with a resilient mindset to find creative solutions to challenges.
• Collaborate and celebrate diverse perspectives, promoting inclusivity and equality.
• Do the right thing with strong conviction and integrity.
• Be bold and innovative to help make an impact.
• Demonstrable track record of working autonomously and driving progress
• Be intellectually curious, think creatively, and pragmatic

If you thrive in a dynamic environment, and like working with happy, authentic, talented people, you'll enjoy a career with Palomar!

What will you get in return?

• Full Suite of Medical Benefits
• 401k with 3.5% Automatic Fully Vested Employer Contributions
• Competitive PTO + Holiday Program
• Professional Development Assistance
• Regular company-wide social events (even virtually!)

At Palomar, we are committed to diversity, equality and inclusion in all facets of the organization. We have built an open culture that celebrates the diversity of our workforce, while actively championing equality and inclusion practices that make us a company people want to work with and work for.

We believe that diversity, equality and inclusion yields greater organizational creativity and productivity, which helps us serve our customers and partners more effectively. Delivering on our diversity commitment returns greater value to our shareholders and ultimately makes a positive impact to the communities in which we do business and to the people who live in them

#PalomarPride #Insurancejobs #hiring

Accommodations:

Palomar will consider reasonable accommodations to ensure a qualified applicant with a disability can be considered for the position. Palomar will also consider necessary modifications to the physical work environment, or to the way a job is usually performed, so an individual with a disability can perform the essential functions of the position. Additional accommodations will be considered that enable an employee with a disability to enjoy equal benefits and privileges of employment like those that are enjoyed by other employees without disabilities.

For more information about our company, visit us at www.plmr.com. Palomar is an Equal Opportunity Employer.

No phone calls or agency solicitation please

Pay Range: $28/hr - $30/hr + Bonus Potential & Participation in our Competitive Long-Term Incentive (LTI) Program.

The above pay range is for all US-based roles based on function and level, benchmarked against companies of similar size and scope. To be compliant with local legislation as well as provide greater transparency to candidates, we disclose salary ranges on all job postings regardless of the desired job location. We also offer a competitive annual discretionary bonus program and the opportunity for annual long-term incentive stock grants. In addition, we offer a highly competitive benefits package. Final offer amounts are determined by multiple factors, including candidate experience and qualifications, and may vary from the amounts listed above.