Claims Apprentice - Chicago, IL

PMA Companies; Chicago (IL); Remote; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Claims Apprentice, where you will embark on a nine-month program designed to equip you with the essential skills and knowledge needed to thrive as a Claims Adjuster in the Property & Casualty insurance sector. This role offers a unique opportunity to work alongside industry experts, handling claims of increasing complexity while developing your expertise in workers' compensation and liability. If you're a recent graduate eager to launch your career in a dynamic environment, this program is your gateway to success.

Qualifications

• Minimum of an Associate's Degree; Bachelor's preferred.
• 1-3 years of experience in a service-oriented role.

Responsibilities

• Investigate assigned claims and determine coverage.
• Communicate effectively with internal and external parties.
• Work collaboratively on return to work strategies.

Skills

Organizational Skills

Critical Thinking

Communication Skills

Customer Service

Leadership

Education

Associate's Degree

Bachelor's Degree

Job description

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Claims Apprentice

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Job Description:

The Claims Apprentice Program is an exciting opportunity for recent college graduates interested in a career as a Claims Adjuster in the Property & Casualty insurance industry. As a Claims Apprentice, you will be trained by PMA's team of claims experts and leaders. Over the course of the nine-month program, you will develop your skills and knowledge in the area of workers' compensation and/or property and liability as well as assume a caseload of claims of increasing complexity.

Apply now to be considered for our August 2025 program.

Job Responsibilities:

• Promptly investigate assigned claims. Determine coverage, compensability, potential for subrogation recovery, and second injury fund (when applicable).


• Ensure timely denial or payment of benefits in accordance with jurisdictional requirements.


• Within granted authority, establish appropriate reserves with documented rationale, maintain and adjust reserves over the life of the claim to reflect changes in exposure. Negotiate claims settlements within granted authority.


• Establish and implement appropriate action plans for case resolution including medical and disability management, litigation management, negotiation and disposition.


• Work collaboratively with PMA nurse professionals to develop and execute return to work strategies.


• Maintain a working knowledge of jurisdictional requirements and applicable case law for each state serviced.


• Communicate effectively with internal and external parties on a wide variety of claims and account issues.


• Authorize treatment based on the practiced protocols established by statute or the PMA Managed Care department.


• Assist PMA clients by suggesting panel provider information in accordance with applicable state statutes.


• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

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Requirements:

• Minimum of an Associate's Degree but a Bachelor's Degree is preferred.


• 1-3 years of work and/or volunteer experience in a service-oriented setting.


• Leadership ability as demonstrated through participation in extra-curricular activities.


• Strong organizational and multi-tasking skills.


• Ability to work independently.


• Strong critical thinking skills that demonstrate analysis, judgment and sound decision making.


• Excellent verbal and written communication skills.


• Excellent customer service skills.

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