Claims Analyst I - Fast-Paced & Detail-Oriented

Citizens, Inc.; Donaldsonville (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision

Disability insurance

AD&D

Life insurance

401k match

Virtual visits

Employee assistance program

Paid time off

Holidays

Job summary

Citizens, Inc. is seeking a Claims Analyst I to review proofs of loss, determine coverage, and process claims efficiently. You will interact with agents, policyholders and providers, and help ensure accurate payments while maintaining strict confidentiality.

The role emphasizes analytical thinking, strong communication, and adherence to policy provisions, with opportunities to advance through LOMA courses and certifications.

Qualifications

• Bachelor's degree preferred or insurance related work experience.
• Courses in business, finance, economics and mathematics are helpful.
• Complete LOMA 1 & 2 courses and related designations for advancement.
• Certifications such as ALHC and ALMI support progression.
• Strong math and analytical abilities are important.

Responsibilities

• Review proofs of loss and determine coverage applicability.
• Process claims and update information in the claims system.
• Assist with timely, fair payment of legitimate claims.
• Communicate with agents, policyholders, hospitals, doctors, and claimants.
• Maintain confidentiality of company information.

Skills

Analytical skills

Interpersonal skills

Written communication

Verbal communication

Mathematical skills

Microsoft Office proficiency

Education

Bachelor's degree preferred

LOMA 1 & 2 courses

ACS designation

ALHC certification (advancement)

ALMI certification (advancement)

Tools

Microsoft Office

Job description

Citizens, Inc. is seeking a Claims Analyst I to review proofs of loss, determine coverage, and process claims efficiently. You will interact with agents, policyholders and providers, and help ensure accurate payments while maintaining strict confidentiality.

The role emphasizes analytical thinking, strong communication, and adherence to policy provisions, with opportunities to advance through LOMA courses and certifications.