Claims Analyst

PSG Global Solutions; Newark (DE); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading outsourcing firm located in Newark, Delaware, is seeking a skilled Claims Analyst (Level II) to join their team. This crucial role involves investigating and resolving customer claims while ensuring compliance with all regulations and internal controls. The ideal candidate will possess at least 2 years of relevant experience and strong analytical problem-solving skills. Working in a collaborative environment, you'll help train others and strive to exceed departmental benchmarks for quality and productivity.

Qualifications

• At least 2 years of experience in similar roles.
• Thorough knowledge of the Claims Analyst function.

Responsibilities

• Investigate and resolve daily incoming claims.
• Ensure compliance with industry regulations.
• Provide support to other analysts when needed.

Skills

Analytical skills

Problem resolution

Customer service

Job description

A top provider of outsourcing, staffing, consulting and workforce solutions within the areas of engineering, finance and accounting, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing.

Job Description

Claims Analyst (Level II) Resolves customer merchant, credit, or ATM claims within the bank's policies and procedures. Responsibilities include: investigate and decision daily incoming claims using multiple systems and tools; resolve differences; answer service requests and inquiries received from various channels. May debit or credit customer's accounts as appropriate, process chargebacks or update customer regarding pending claims. Researches and resolves other general customer account inquiries as appropriate. Maintains internal operational and financial controls and ensures that they are observed for all assigned cases. Ensures that all cases are resolved in compliance with industry regulations and bank procedures, integrity levels of the department's case management system and financial controls. Works within a team environment. Associate is expected to meet or exceed department level benchmarks for productivity and quality. May provide support and training to other analysts within the department. Has thorough knowledge of the Claims Analyst function and handles more complex cases which require analytical and problem resolution skills. At least 2 years of experience.

Qualifications

At least 2 years of experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

IF THIS IS THE JOB OPPORTUNITY FOR YOU GIVE ME A CALL AT 678-710-9833 ASAP! I want to know more about your preferences.

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