Claims Analyst

Berkley; Chesterfield (AL); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Midwest Employers Casualty (MEC) seeks a Claims Analyst to manage high-exposure Workers' Compensation claims, leveraging AI tools and analytics to improve reserve accuracy and settlement strategies. The role focuses on proactive loss-cost mitigation and data-driven decision-making, collaborating with medical management consultants and attorneys.

The position requires at least 5 years of claim handling experience, strong influence skills, and the ability to work across teams to achieve settlement

Qualifications

• Bachelor's degree preferred.
• Minimum of 5 years of primary claim handling experience.
• High level of influence management skills.
• Ability to prioritize, organize and meet deadlines.
• Ability to analyze issues and implement solutions.
• Ability to work effectively in a team under general supervision.
• Willingness to pursue CPCU or AIC credentials.

Responsibilities

• Evaluate workers' compensation claims for exposure and set reserves.
• Use predictive analytics and AI tools to gain insights on medical issues and trends.
• Lead evaluation, mitigation and resolution of WC claims with MEC teams and attorneys.
• Achieve settlement and vendor goals within authority.
• Maintain well-documented claim files with up-to-date diary system.
• Interact with TPAs and regional teams to support growth and client retention.

Skills

Claims handling

Influence management

Prioritization

Team collaboration

Communication

Analytical thinking

Learning mindset

Education

Bachelor's degree

CPCU or AIC credentials preferred

Job description

Company Details

Midwest Employers Casualty (MEC) is a member of W. R. Berkley Corporation, a Fortune 500 company rated A+ (Superior) by A.M. Best. Based in Chesterfield, Missouri, MEC improves the quality of life for employees who are severely injured on the job and helps companies understand and mitigate workers' compensation injury risk. MEC offers a friendly, results-focused work environment and seeks employees who take initiative, adapt quickly, are dependable, and work well as part of a team.

Responsibilities

The Claims Analyst is responsible for managing high exposure Workers Compensation claims. The primary job objectives are to proactively mitigate loss costs and settle claims by developing relationships and influencing MEC’s customers and claim administrators. The role also leverages Advanced Analytics and Assisted Intelligence (A.I.) tools to enhance claim evaluation, reserve accuracy, and settlement strategies, supporting data-driven decision-making and continuous improvement.

Key responsibilities include but are not limited to:

• Accurately evaluate WC claims for potential exposure and establish appropriate reserves


• Utilize predictive analytics and A.I. driven tools to provide insight into complex medical issues, evaluate trends and explore potential exposures


• Lead evaluation, mitigation and resolution of WC claims by collaboration with MEC Medical Management Consultants, Client Consult Managers and Claims Attorneys


• Achieve settlement and vendor goals and objectives


• Adhere to departmental Best Practices by:


• Establishing, reviewing and adjusting case reserves in a timely manner within proper authority levels supported by data driven insights and A.I. assisted tools.


• Identifying and influencing appropriate MEC vendors


• Identifying and achieving claim settlement agreements and obtaining necessary authority to finalize resolution


• Maintaining well documented claim files supported by an effective and current diary system on all assigned claims


• Influence TPA adjusters to adopt MEC recommended claim handling strategies


• Plan and conduct on-sight Third Party Administrators (TPAs) visits to promote loss mitigation, vendor utilization and timely settlement across assigned portfolio of claims


• Collaborate with Regional Team colleagues to support business growth and client retention through consultative engagement


• Review and authorize reimbursements

Qualifications

• Bachelor's degree preferred.


• Frequent usage and general knowledge of WC industry accepted claim handling practices and standards with a minimum of 5 years of primary claim handling experience


• High level of influence management skills


• Ability to prioritize, organize and meet deadlines


• Ability to analyze issues and barriers, find solutions and effectively implement solutions


• Ability to work effectively in a team environment under general supervision


• Ability to communicate frequently and effectively to internal and external contacts using both verbal and written communication skills


• Ability to learn and maintain skill levels in an electronic environment.


• Working toward CPCU or AIC credentials preferred

Additional Company Details

We do not accept unsolicited resumes from third party recruiting agencies or firms. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Additional Requirements

Office and remote work environment Travel required up to 25% to 35% based on customer, broker, and business needs.

Sponsorship Details

Sponsorship not Offered for this Role