Claims Advisor, AB

Allstate; United States; Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Flexible Work Arrangements

7% RRSP employer match

Employee discounts (15% on auto and,),

Tuition Reimbursement

Wellness allowance

Personal reflection day

Job summary

Allstate Canada is seeking a Claim Advisor, Accident Benefits to join our Alberta team. The role reports to the Manager Casualty Claims AB and focuses on handling complex first party injury claims.

Role designation shows a remote position with benefits including flexible work arrangements and employer-supported retirement programs, designed to support employees across Canada.

Qualifications

• Experience in Accident Benefits, Bodily Injury, Property claims, Underwriting and Sales.
• Strong time management and organizational skills in a fast-paced environment.
• Excellent written and verbal communication with commitment to customer service.

Responsibilities

• Interpret policy wording, determine coverages, and set reserves on Accident Benefit claims.
• Investigate, negotiate, and settle accident benefits claims of varying complexity.
• Comply with Allstate policies, procedures and regulatory requirements.
• Ensure files are thoroughly documented and follow company guidelines on claims.

Skills

Accident Benefits

Bodily Injury

Property Claims

Underwriting

Sales

Customer Service

Education

CIP designation

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Our team is growing, and we are actively looking to hire a Claim Advisor, Accident Benefits to join our Alberta team! Reporting to the Manager Casualty Claims AB, you will be accountable for handling complex first party injury claims.

Who is Allstate

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada fornine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its “You’re in Good Hands®” promise.

Through ourEmployee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation

Remote

Benefits to joining Allstate

• Flexible Work Arrangements
• 7% employer match on contributions to our RRSP program.
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!

Accountabilities

• Interpret insurance policy wording, determine policy coverages and set reserves on Accident Benefit claims assigned
• Investigate, negotiate and settle accident benefits claims or moderate to high complexity by telephone, in person and/ or by written correspondence
• Comply with best practices as set out in Allstate policies and procedures
• Adhere to legislative and regulatory requirements
• Ensure files are thoroughly documented
• Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority
• Set and define customer service expectations
• Take ownership and accountability to solve customer problems
• Communicate and interact with claimants, vendors, medical professionals, lawyers in a professional manner
• Work collaboratively with a team of Accident Benefit Adjusters and Claims Assistants

Qualifications

• Experience within Accident Benefits, Bodily Injury, Property claims, Underwriting and Sales.
• Completion of CIP designation or desire to pursue.
• Strong time management and organizational skills as well as the ability to work in a fast-paced environment
• Strong critical thinking skills to identify strengths and weaknesses of claim
• Strong written and verbal communication skills with a commitment to providing outstanding customer service
• Ability to work independently and as part of a collaborative team environment.

All internal applicants will be considered, however, only those that meet the qualifications for the role will be contacted.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Skills

Casualty Insurance, Customer Service, Detail-Oriented, Prioritization, Problem Solving, Property Claims, Time Management, Underwriting

Compensation

Expected compensation for this role ranges from $ 59,900.00 - 93,725.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.