Claims Administrator

Potelco Inc; Sumner (WA); On-site; USD 41,328 - 46,838; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental Insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Potelco Inc., a subsidiary of Quanta Services, seeks a Claims Administrator to join the Sumner, WA team. You will handle insurance claims from intake to resolution, ensuring accuracy and compliance in a fast-paced environment.

The role requires one year of claims experience, solid communication skills, and proficiency with Microsoft Office. Bachelor’s degree and utilities knowledge are preferred; you will coordinate with field managers to gather documentation and maintain organized files.

Qualifications

• Minimum of one year of claims experience in a business environment.
• Ability to communicate effectively, both written and verbal.
• Must be proficient with Microsoft Office suite (Excel, Word, and Access).
• Ability to work independently and as part of a team.
• Ability to manage multiple projects and tasks concurrently.
• Ability to manage multiple competing deadlines.

Responsibilities

• Receive, investigate, and process damage claims including property, auto, utility lines, etc.
• Draft correspondence regarding the release of claim, payment requests, subrogation demands, and denial letters.
• Communicate via phone and email to help gather missing information and support documents.
• Work closely with Base Managers, General Foreman, and Superintendents to process damage claims in an organized and timely manner.
• Record utility line damage to Common Ground Alliance.
• Maintain accurate files with correspondence and all supporting documentation.
• Update claimants, customers, and bases on the status of the claim through the review process.
• File documents for small claims court proceedings.
• All other duties as assigned.

Skills

Claims processing

Communication skills

Office software

Independent & team work

Multi-tasking

Deadline management

Education

Bachelor's Degree

Tools

Microsoft Office

Excel

Word

Access

Job description

About Us

Potelco, Inc., a subsidiary of Quanta Services, Inc. (NYSE: PWR), was founded in 1965. We specialize in engineering, procurement, and construction (EPC) services, which include designing, estimating, material acquisition, project management, construction, emergency power restoration, system maintenance, and similar services. We are a leading full-service provider of power infrastructure, construction, and support services in utility and energy contracting throughout the Pacific Northwest and neighboring states.

We are proud to be working with some of the region’s largest energy companies as we continue to modernize their electric systems, move towards de-carbonization, and maintain thousands of miles of overhead and underground lines serving millions of residential and commercial customers. We uphold high safety, productivity, and reliability standards as we work with our customers to provide both current and strategic, forward-thinking energy infrastructure, delivery, and solutions.

About This Role

If you enjoy working with a great group of professionals, are accurate, thrive in a fast-paced environment, and enjoy using your problem-solving and analysis skills, then we have a role for you! Potelco, INC., seeks a great Claims Administrator to join the team at our Sumner, WA office.

The Claims Administrator is responsible for performing administrative duties related to insurance claims for Potelco, Inc.

What You’ll Do

• Receive, investigate, and process damage claims including property, auto, utility lines, etc.
• Draft correspondence regarding the release of claim, payment requests, subrogation demands, and denial letters
• Communicate via phone and email to help gather missing information and support documents
• Work closely with Base Managers, General Foreman, and Superintendents to process damage claims in an organized and timely manner
• Record utility line damage to Common Ground Alliance
• Maintain accurate files with correspondence and all supporting documentation
• Update claimants, customers, and bases on the status of the claim through the review process
• File documents for small claims court proceedings
• All other duties as assigned

Minimum Qualifications

What You’ll Bring

• Minimum of one year of claims experience in a business environment
• Ability to communicate effectively, both written and verbal
• Must be proficient with Microsoft Office suite (Excel, Word, and Access)
• Ability to work independently and as part of a team
• Ability to manage multiple projects and tasks concurrently
• Ability to manage multiple competing deadlines

Preferred Qualifications

• Bachelor’s Degree
• Knowledge of the utility industry

Benefits

What You’ll Get

• 401(k)
• 401(k) matching
• Dental Insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Range

The anticipated compensation for this position is USD $30.00/Hr. - USD $34.00/Hr. depending on experience and qualifications.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.

We are an Equal Opportunity Employer, including disability and protected veteran status.

We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.